Even just a lil tickets under revision or similar would be fine. The only option is to cancel while the timer runs out. Its pointless. I can log in on my computer but not on the AXS app on my phone. I had no trouble signing in and viewing my tickets at that time. I just wanted to see the reviews other people provided about AXS, so hopefully the pdfs I printed get me and my friend in to the venue. They wont honor a refund, but the tickets will be good for whenever the show is postponed for. Press question mark to learn the rest of the keyboard shortcuts. Hour long customer service wait with no live person interaction. Therefore, I wouldn't expect this issue to be fixed anytime soon. I dont know if it had deleted my tickets or if its a glitch but I dont know. For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. I can log in to the website, but not the mobile app. When my friend did accept the transfer, I received an email saying my friend had claimed the 1 ticket you transferred for the following event Wait a minute, I transferred TWO tickets. I have no problem logging in to my axs.com account on my computer. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? The use and ease of AXSTickets was phenomenal. They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. I am never and I mean NEVER going to buy from AXSTickets again until they fix this! I expect much more from AXS!!! Apparently only 2 people actually made it to the meet and greet that day. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. Also happy to meet in person if you'd pr Got 2 tickets for Peter Kay 18th of feb at the O2 . Read. Still no success. Flash forward a month later, day of show, and the app tells me upon signing in that I either havent used the app recently (I used it exactly a month ago, how often am I really expected to use it??) Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. What is wrong with the App, if I delete it and reinstall will I lose my tickets? It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I log out, then log in, go straight to transfer and I get the same result, session timed out and that is within less than twenty seconds. I have created multiple reports and have received only that they have forwarded to their support team and have received nothing since. Your guide to staying entertained, from live shows and outdoor fun to the newest in museums, movies, TV, books, dining, and more. I did change it and was able to access, though it didnt really help since it still said no upcoming events under my tickets tab, Honestly. The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? I tried to shared all three tickets through AXSTickets and neither party was able to revive them. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Two thumbs down. 4. I call and ask nicely for a refund of a service they did not provide, and they refused, lying about every detail. Call me impatient but when I pay hundreds of dollars for tickets I expect to receive them with no problems. Create an account to follow your favorite communities and start taking part in conversations. Plans can change. Select the issue you are having below and provide feedback to AXS Tickets. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . Buying tickets was easy of course .. but getting a refund is a whole other problem. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. So naturally I assumed the ad closed my window browser and did not complete my purchase. The gig has not been cancelled we just chose not to go. Mine kept giving me the incorrect password error when I knew it was correct. Official Tickets and Your Source for Live Entertainment | AXS.com They will pursue AXS who in turn, will keep your money. The end. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. This is the ABSOLUTE WORST APP I have. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. And why did I pay such exorbitant surcharge fees for THIS experience? After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Damn thats really smart Im gonna do that from now on. Is it Safe? Must have been a blip. 5 comments 100% Upvoted This thread is archived I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Doe. Reply from AXS USA. Even the emails disappeared. Does my friend have to accept each ticket separately? Press J to jump to the feed. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. We have over 1,000,000 users and companies will listen to us. I have to go to a game this Saturday hoping that it will work by then. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. I cannot access the tickets I just bought! Is it Legit? Please fix this and I hope there is no other fans that will experience the same thing as me. AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Has anyone else had this problem? Worked last week when I checked. I can log in on my computer but not on the AXS app on my phone. There is no error indicated but I am unable to complete purchase. Be safe from hackers and unwanted bills. Really?!!!. I have reinstalled the app to see if it was an error in an update. could not the sell tad was not lit up. I never heard back! Update AXS Tickets to the latest version on PlayStore. Pick your exact se Table of Contents: I had to add my bank account AGAIN and transfer and when I tried, it said the first transfer hasnt cleared but its been almost a month and I still havent gotten the money transferred to my bank and now I have to add my bank info yet again and redo the same stupid routine I have to do with AXSTickets, I been trying to transfer my money to my bank after selling a ticket and still havent gotten it yet, Ive waited almost a month and it says 10-14 business days to transfer yet I have to transfer it again. Hooray!But it forgot who I was and told me to create an account again. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. Thanks for the review and enjoy your event! Same here, I've logged in and My Events is empty. So instead, I revoked the ticket share back to my app, and decided to show tickets for both of us. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. If you have just bought your tickets and aren't seeing them in your account, hang tight! We aim to get tickets to you 5 days before your event - however sometimes we are waiting on the tickets to be delivered to us from the venues and this can lead to delays in getting them to you. Lets try again., - Unable to sign in after downloading the app. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. You CANNOT view your ticket on desktop or web mobile, and cant even sign in on desktop/web mobile. And that was after the minutes that passed by before I actually set the timer. find great events near you, buy 100% official tickets, sell your seats if you As soon as I select buy tickets the next page fails to fully load. I requested a password and followed the instructions, but that didnt resolve the situation. I have exactly the same problem. And now it keeps telling me Oops were having trouble accessing your sales balance when I clearly have NO sales balance because it was SUPPOSED to be put into my bank account. NOT RECEIVED MY TICKETS FOR TONIGHT Clicked the verify button oops something went wrong. The show is tonight with no way to access my account or update my password. avoid getting your tickets via this app at all costs! You dont care about customers or their needs and it shows in all of your actions and words. I am going to an axs event this afternoon. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. Ne perdez plus votre temps chercher votre billet pas cher ou votre trajet le plus rapide ou avec le moins de km, Mappy vous permet de comparer tous les modes de transport et tous les horaires pour votre itinraire de Aix-en-Provence Saint-Maximin-la-Sainte-Baume. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. tried support 5 times and was told they did not know about the w8/w9 flag but my tickets were listed. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider. What's a "Waiting Room"? I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. It seems that I probably will not get a response before the show. What does face value mean? Mine wasn't working earlier, but just checked and now showing in the events section. Front row or on the aisle? Where are my tickets? When I've bought tickets from AXS before they took a few days to show up in my events. Thats not all! I bought tickets to my favorite band through this company, and treated myself and a friend to VIP meet and greet tickets. Ordered tickets from stubhub was told they'd be in my Axs Account. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Slow to respond and when they do it has nothing to do with the issue expressed to them. This is how I was tricked into buying more tickets. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. I queued 3hrs not being able to use my computer otherwise you are back to number 96, if you don't stay on the Live Chat page All that to be told that I wasn't in their system!? I did so and AXSTickets froze again. Speaking of poor service, called the customer service number, took several minutes just to get through the automated prompts, then waited for an operator. Lastly, when I was on the final page getting ready to complete my purchase, there is a pop up window for ads that promise free things do not click on this. I figured this out all on my own no thanks to their support team. Your real card info stays hidden. We know that fans of live entertainment have been looking for a solution to these issues for a long time. It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. I can't log in to the mobile app. cant go, and more. But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. I buy tickets on other companies and never have problems like this. So basically quit your job if you want to enquire about your ticket. Wondering if they took them off to change dates. Tap for tickets to see the artists and teams you love. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. After several more minutes, I thought hmm, Im just going to put my phone on speaker, do a little work on my laptop, and set a timer to start truly counting the minutes. Ticket . If so, how? AXSTickets currently states that the tix were transferred on March 14, 2019. Justuseapp Safety Score for AXS Tickets Is 13.2/100. It's all a fan needs, all in one app. So if you find that your tickets have disappeared it seems there's no need to worry. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. How do I get a pre-sale password? do not use AXSTickets to sell tickets. What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Please fix. The next day I got the same email twice simultaneously. I got to the event, having paid for 10 tickets, and the etickets didnt work. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. USE TICKETS WITH THE APPNo paper required. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. If they have a 2* rating, why did you sell through them? I'm getting sent in a loop to verify my device to sign on to the app. A vous de choisir comment vous souhaitez parcourir, Mappy vous propose l'itinraire le moins cher pour votre, Laissez vous guider par le GPS de l'application Mappy, Info trafic, alertes de vitesse et radars, Itinraire Aix-en-Provence - Saint-Maximin-la-Sainte-Baume, la distance de Aix-en-Provence (13080) - Saint-Maximin-la-Sainte-Baume (83470), trajet Aix-en-Provence (13080)-Saint-Maximin-la-Sainte-Baume (83470) en voiture, comment aller de Aix-en-Provence (13080) et Saint-Maximin-la-Sainte-Baume (83470) en voiture, Organisation d'vnements Aix-en-Provence, Biens et services pour les professionnels Aix-en-Provence, Antiquits et artisanat d'art Aix-en-Provence, Entreprise de btiment Saint-Maximin-la-Sainte-Baume, Agence immobilire Saint-Maximin-la-Sainte-Baume, Socit d'assurance Saint-Maximin-la-Sainte-Baume, Chambre d'htes Saint-Maximin-la-Sainte-Baume, Location, gte Saint-Maximin-la-Sainte-Baume, Station-service Saint-Maximin-la-Sainte-Baume, Hifi lectromnager Saint-Maximin-la-Sainte-Baume, Supermarch, hypermarch Saint-Maximin-la-Sainte-Baume, Associations Saint-Maximin-la-Sainte-Baume, Biens et services pour les professionnels Saint-Maximin-la-Sainte-Baume, Institut de beaut Saint-Maximin-la-Sainte-Baume, Informatique Saint-Maximin-la-Sainte-Baume, Travaux publics Saint-Maximin-la-Sainte-Baume, Antiquits et artisanat d'art Saint-Maximin-la-Sainte-Baume, Boulangerie ptisserie Saint-Maximin-la-Sainte-Baume, Vtements femme Saint-Maximin-la-Sainte-Baume, Enseignement Saint-Maximin-la-Sainte-Baume, Services publics Saint-Maximin-la-Sainte-Baume, Thtre, spectacle Saint-Maximin-la-Sainte-Baume, Services la personne Saint-Maximin-la-Sainte-Baume, Photo video Saint-Maximin-la-Sainte-Baume, Agriculture Saint-Maximin-la-Sainte-Baume, Alimentation en gros Saint-Maximin-la-Sainte-Baume, Cours d'arts graphiques et plastiques Saint-Maximin-la-Sainte-Baume. Getting Started What is AXS Mobile ID? I linked and logged into Facebook, and then I got a page to verify my account. With the AXS app, you can ~VP, Contact Center. My recipient never received an email with the shared ticket (definitely input the email address correctly). I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. I got in touch with AXS and the woman I spoke to assured me that everything's alright. AXS USA Reviews | Read Customer Service Reviews of www.axs.com | 2 of 288 Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,838 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.2 63% 2% 28% Filter Sort: Most relevant Alexia Ramone 1 review US 3 days ago Major Mistake It never comes. Apparently it is actually AXS? Bought tickets for a show that was postponed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I purchased tickets and created an account using my Facebook. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. Their customer service is horrible. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. AWFUL!! To purchase tickets online, go to GasSouthDistrict.com, click on the event you would like to attend, click the buy now button, and the purchasing process has begun. But yeah Im NEVER using them again What happened to you? This Clears both data and cache. Is it my iphone? AXSTickets is a hassle to get tickets, first off I had to login multiple times and it made me worried that my tickets will not be there. Second, AXSTickets doesnt have a history of the event. We dont need an app for everything. Zero stress. DO NOT USE AXS! I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. I have lost 8 tickets so far 4 more are today. Downloaded AXSTickets no tickets. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. I purchased three tickets for friends to go to the Joyner Lucas concert. No content will load on the Iphone App. I was not aware I had already completed my purchase and was charged $181. DO NOT USE THIS COMPANY! Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Then I heard nothing else from support. Just buy straight from the venue! I am very frustrated about my tickets! Two of the ticket were bought together and the other was bought separately. Many mails, all saying I had to click on "Your events", to get my ticket. You need a connection to download your tickets to the app. Front row or on the aisle? AXSTickets is one of the most frustrating things I have ever experienced. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. ~ from Justuseapp.com NLP analysis of 191,013 combined software reviews. Then AXSTickets froze, so I killed and restarted it. Keep a watchful eye on axs.com and remember to utilize the offer: Up to 25% Off Your Bookins + 50% Off For Kids. 5. I tried this for a couple days until I decided to email support. Gave my son a number to call: 45 minute wait. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. On android, goto "Settings" click AXS Tickets app. Lets try again. So I kept trying and the same thing kept happening. they couldnt figure it out and he had to leave for the show. Nyman Subscriber 7 Subscriber Exit outOf the window immediately. It's all a fan needs, all in one app. AXS App: Selling Tickets Share After the concert I ask a staff member what's up, and they say the meet and greet was before. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. In case you can't connect to the internet at the venue, we recommend downloading your tickets before you get there. I always try to pay with PayPal, just for their excellent refund policy. AXS has gone down the hill as soon as they stopped taking calls. These tickets are non refundable so I am out $200. I have deleted data and cache to no avail. Tap Here" Nothing happens when I Tap Here. There is no fee for transferring seats and you are allowed unlimited transfers. "Swan Lake" tells the story of a young . Press question mark to learn the rest of the keyboard shortcuts. I have uninstalled and reinstalled the AXS app. I received an email back immediately letting me know they received my request. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. click "Force Stop". AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. 2 x tickets available, good seats in section B2. . So finally Im able to login, but of course the tickets I already purchased are not there because they are under my other login that AXSTickets WOULD NOT TAKE. I am so sad and frustrated. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. Please advise as I need to access my tickets on my phone. TICKETS Get the AXS app from App Store or on Google Play. AXSTickets communications are confusing. They didn't show up and disappear though so I don't know if this is this same issue. I bought tickets and was going to the event with the tickets on my phone, and the artist canceled and rescheduled. I cannot log into the main AXS page on the AXS website. What is a Pre-sale? I have deleted the app from my iphone and re-downloaded it with the same result. Privacy Policy. AXS Tickets does not seem very safe to us. They hold your money forever if there is any issue with your event or if you sold your tickets. Later my mom asked me to send her the tickets and so I went to AXSTickets and it logged me out again. Can transfer over AXS app. With the AXS app, you can Too bad it makes you give AXSTickets at least one star on the review. The email sharing the tickets never went through. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. And they had no answers for me. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend.
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