Next, you'll need to find a good spot for your modem. Buy The Greenwave C4000LG Modem. Your modem'swireless settingscontrol the WiFi network in your home. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Axon/Greenwave C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Choose your type of modem below to read the instructions before completing installation. Theutilities menugives you access to several additional tools to manage and test your modem. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. You can test this by plugging in another electrical device, and/or try another outlet. 3. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Visit ourtower modem setup page instead. Internet Strength: 90%. The status light ring may change colors repeatedly as it goes through the initialinstallation process. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. The DSL cord from the modem to the jack shouldnothave a filter. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Before you start, make sure to read the complete instructions below for the best results. 5. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Click on the options below for details and step-by-step instructions. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Continue to the Internet connection Setup. Tried restarting and still having trouble? In any case you get a nice . Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! 448 0 obj <>stream You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. Filtersare not included in your modem kit. by windsurfingbett. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Third party marks are the property of their respective owners. Just follow the QuickConnect instructions when you get to step 4. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. Some setup apps complain about being connected to a dual / automatic band switching SSID but will successfully complete setup anyways and use the 2.5GHz section of the dual SSID. The C4000BG has the same specifications as theZyxel C4000BZ. Network security types, explained. Welcome to the HP Support Community. 8.8. Do not use the reset button unless instructed by a support representative. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. You may not have internet access though. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. 9.4. Privacy Policy. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Try rebooting the modem. . Once the light is green, you're connected to the internet and you can get online! Products with trusted sustainability certification (s). The red light indicates the modem isn't connecting to the CenturyLink network. Click 'Apply' to save changes. The C4000LG has the same specifications as theZyxel C4000LZ. Next image. Wrong modem? Verified purchase: Yes | Sold by: bluehousesupply (0) (0) How to set up centurylink modem c4000lg mg yz. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). All Rights Reserved. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. HP Support Agent. Occasional updates are necessary to add new features and keep the modem's performance at its best. Verified purchase: Yes. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Make sure the outlet is live. Has been reset to factory default settings. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Optimizing the Wi-Fi to get the best service possible3. 3. Buy The Adtran C424G Modem. Internet Strength: 90%. wishful thinking hu. Actiontec C1000A-D (removed) Actiontec C2000A-D (removed) Actiontec Q2000 (removed) D-Link DIR-850L (removed) Greenwave C4000LG. We've created a series of self-help and install videos to empower you to quickly get connected. Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map 5. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Setting up new service? $69.99. If you don't have a jack,chat with usto have one installed. If you did not receive filters, please chat with us. Look for an email with your order confirmation details and an order status tracking link. But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. This video provides a few simple tips that could help y. And am looking for information on what the Ethernet lights mean on the back. Let me know if this helps. Not the right kind of modem? Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Depending on the kind of internet connection you have, you can choose which one to utilize. Click Apply to finish the configuration. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. Features of the C4000 (All versions) Secure WiFi compatible. Most of these are best for tech-savvy folks who are familiar with modems and networking. is a good first step to fix many common problems. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). 5. What is the second port on the back . STARTED! Once it turns green, you can try pressing it again to connect. I just upgraded my internet speed to 80mbps. Advanced settingsgive you even more control over your modem's configuration. The main screen will appear. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Free shipping for many products! Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). Once the light is green, you're connected to the internet and you can get online! Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Try plugging the DSL cord into a different jack. Look for an email with your order confirmation details and an. Download the CenturyLink app to manage your account and network. People who viewed this item also viewed. The C4000LG allows wired and wireless clients to safely access the Internet. These preset credentials cannot be retrieved, and your modem could become unusable without them. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it will. 5. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. 4. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. Please note that a phone jack is required to set up Brightspeed internet service in your home. @gsturtle36. See the detailed instructions and diagrams below. If the connection fails repeatedly,reboot your modem, then try again. These are essential to make sure you get the best phone and internet connection. 2023 Q Fiber, LLC. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. This means the network is not being detected by your modem. These lights will flash red and green while the modem is syncing. The GreenWave C4000LG is another modem-router combo that prioritizes productivity and connectivity. Look for an email with your order confirmation details and anorder statustracking link. In-home speeds may differ based on router setup, devices and other factors. Thats issue I cannot get connected to IP. Residential | Small Business| Enterprise| 2023 CenturyLink. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. Approved Modems Added in December 2020. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. The particular jack you are using isn't hooked up or is faulty. Have you purchased a new Axon (Greenwave). The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. X. If the light is amber/orange, this means the setup process is not yet complete. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Enter the user name and password provided by your ISP. So I hooked up my old modem, and thank goodness my old modem works just fine. We've created a series of self-help and self-install videos to empower you to quickly get connected. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. All Rights Reserved. Axon C4000BG modem/router for 10, 20, or 40Mbps. Try another phone jack if one is available. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. This means the network is not being detected by your modem. In this video, we'll show you step-by-step how to install your C4000 Modem. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app Do not remove or lose your modem sticker, which includes your default admin username and password. Downloading the MyCenturyLink app for easier install3. If you have questions we haven't answered, or if you need any additional support with setting up your modem. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. Advanced settingsgive you even more control over your modem's configuration. All Rights Reserved. Option 2 is probably the simplest and is a good choice. Here are some things to try: If the problem continues, contacttechnical supportfor help. Residential |Small Business |Enterprise It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Use a DSL splitter to plug a phone and a modem into one wall jack. See the detailed instructions and diagrams below. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Plug phone cable (green) into the C4000LG. CenturyLink Greenwave C4000LG DSL Modem - White. Answer (1 of 3): I'm sorry, you've been lied to. Please note that a phone jack is required to set up Brightspeed internet service in your home. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. At this point, you are ready to activate your service! Try disconnecting everything (DSL and power), waiting a few minutes, and repeating. . Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. The modem was easy to set up and worked perfectly. . Use a DSL splitter to plug a phone and a modem into one wall jack. The difference between 2.4 GHz and 5 GHz. Try the tower modem setup page instead. This means your modem is connected to our network and the line is active. Dynamic QoS: Prioritizes data through the router for smoother streaming. The one you use will depend on the type of internet service you have. The status light ring will change colors as it goes through the installation process, to show you its connection status. Plug the phone cord into a filter and then into the wall jack. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. This gateway has 4.2 out of 5 stars on Amazon. There are some things you need to know before completing the installation process. It can handle . Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. First, your modem will arrive in the mail on or before the date your service is scheduled to start. At this point, you are ready to activate your service! The LED ring in the center of the C4000LG will light up green upon full internet access. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Hope this video satisfied you and make sure to hit that Like Button and Share this video with your friends. This indicates nothing is connected to the modem port. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. This should arrive today. If you don't have a jack, chat with us to have one installed. If it is Red, please contact CenturyLink Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. WiFi Protected Setup (WPS)is an easy way to connect devices to your WiFi network. "WAN Settings" -> "Select the ISP protocol" -> select transparent bridging. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. So I called CL and ordered a brand new one (C4000LG) from CL. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. If you did not receive filters, pleasechat with us. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Donotinstall a filter between the modem and the wall jack. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. This means a connection failure has occurred. Find contact options in the Support tab of the app, or by. Fast and strong wifi signal. My Android, Apple and Linux devices work fine, both with internet and wireless connections. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". This router comes in multiple versions, each with different specifications. Before finishing the installation procedure, there are a few things you should be aware of. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. Previous image. There are multiple versions of this router, each with unique specifications. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. TheC4000XGdoes not have a DSL port or light. You will only meet with utter futility. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Share | Add to Watchlist. Also, make sure you have entered the user name and password correctly. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sentiment Score 9. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. Try disconnecting the power, waiting a few minutes, and repeating setup. If you have a landline phone and internet with CenturyLink, filters should have been included at the time of your order and will arrive in a separate package. No Ethernet port? Page 9 5. All Rights Reserved. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Below are some of the most common questions and issues that customers ask as they install a modem. Climate Pledge Friendly. What if all the lights on the modem are off? 2017-04-24 02:55 PM. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Verified purchase: Yes | Sold by: bluehousesupply . After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. Refer to Step 3 in Topology 2 to configure the router. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. Press question mark to learn the rest of the keyboard shortcuts. Please note that a phone jack is required to set up CenturyLink internet service in your home. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. Start by unpacking the box and identifying the modem, cables, and instruction card. Quality Score 9.8. You can continue to the next stepto compete setup. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Third party marks are the property of their respective owners. In addition to the main LED display, the C4000LG model has a DSL status light, found beneath the ports on the back side, as seen in the photo. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Modem Speed: 85%. Select the AP Mode radio button. Standards-based WiFi WPA3 security. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. This page is for CenturyLink modems that look like this: For the following models: CAUTION! Dynamic QoS: Prioritizes data through the router for smoother streaming. Up and running within a half hour. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. Change admin password. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Use to replaced my failed leased modem/router. For an optimal experience, we recommendupdating your browser. Click the quick setup icon to configure the device's Internet access . But the function is basically the same. Instead, you can easily access these same network controls through My CenturyLink or the app. Click Apply to finish the configuration. If your service has already been activated, you might get a message earlier in the day. 5 out of 5 stars. Single LED status light. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Picked up right where the old one left off. Standards-based WiFi WPA3 security. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. I told him yes and he told me it is complete trash and I'd . Start by unpacking the box and identifying the modem, cables, and instruction card. You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. For direct customer support questions, please use the pinned CenturyLink Official Support Thread. Follow the steps to complete the installation process using QuickConnect. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Where it is placed can have a huge impact on your wireless performance. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Residential | Small Business| Enterprise| 2023 CenturyLink. For the best results, read the full instructions below before you begin. About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Visit the. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. If needed, you can download the same instructions below. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Click on the options below for details and step-by-step instructions. The remaining setup will depend on your installation method (using the My CenturyLink app or the QuickConnect site) and how quickly you go through the steps. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. This can depend on the age of your home. Plugging in the internet cord5. If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Don't forget to Subscribe us to get instant notifications of all future uploads! Enjoying my content? Your modem is connected to our network and the line is active. Download the Brightspeed Internet app to manage your account. Find on Ebay Customer Reviews. This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Century link C4000LG Bad Firmware issues. We had to replace one of the same models and no issues. The main screen will appear. Once the light is green, you're connected to the internet and you can get online! I then went through the 3-step setup for this new modem, but was never able to finish step 3. %PDF-1.6 % . Some people call on their service start date to say their modem isn't working, when often the issue is simply that the service hasn't been activated. I have the C4000LG modem. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. This article describes how to configure your internet connection using any C4000 router or modem. 2023 Brightspeed. Highlighted Features. Plug the phone cord into a filter and then into the wall jack.
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