CROYDON IN CRISIS: If 2020 was Croydon Council's year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. If we receive a complaint from you about neighbours playing loud music, we will send a letter to the alleged offender (s) asking them to keep the volume down. They went to the High Court and in April 2018 obtained a court order which confirmed this. We will also ask you to keep a record of the noise and how it affects you on diary sheets for a few days or weeks, depending on how often the noise occurs . Before making a complaint to Council first discuss any noise issues with your neighbour, or the person responsible for the noise. Emergency services, including an air ambulance, rushed to the scene at around 12.46am following reports of a disturbance, but the teen was pronounced dead around 45 minutes later.. A neighbour, who knew Camron since he A London borough has been told to pay out 1,000 apiece to an autistic man and his mother, who cared for him, after it failed to properly support them causing stress, anxiety and a breakdown in family life. Her questionable management skills is a large reason why the planning department is in such disarray. Barnstaple To London Train, The problem is we will never get rid of the shit people in the council, because no other borough will recruit from such base material. Nice move Robert! Heather Cheesborough said in writing The application was accompanied by an application form in which the applicant had signed Certificate B to state that the notice had been given even though it had not (and she was given numerous pieces of evidence including a postmarked envelope) and that I had been given notice of the forthcoming planning application even thought by her own admission she knows that I knew nothing about it until after it had already been made. It then adds, in what appears to be especially restrained understatement: One day after the court granted this order the council approved the planning application at the crux of this complaint.. On the allegation of racism in the handling of Leroy's complaint, Croydon Council did not provide a response. The Ombudsmans report says, I have called the complainant Mr X. If you are a Council tenant or leaseholder please contact your Tenancy Officer or call 0208 726 6000. If theyre going to hire more managers isnt it better that they understand quality management , ISO 9001 and all that, to ensure that complaints seldom arise in the first place? . News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Heather Cheesbrough, the six-figure salaried council exec in charge of the planning department, recently lectured elected councillors, telling them that, All the planning officers in the team have the highest personal integrity and professionalism.. croydon council complaints about neighbourssunshine coast regional district real estate Comments Off on croydon council complaints about neighbours June 9, 2022 Based in Croydon and edited by Steven Downes. If your neighbour is a tenant, you could contact their landlord. It would be unlawful for the council to remake its decision by merely reissuing the decision notice with the tailpiece omitted. The gaslighting is astonishing. The fla Seller type Agency; Date available Date available: 17 Nov 2022; Property type Flat; Number of . The councils excuse was that the impact of covid on the councils working practices and due to the council having cut staff. Planning delivery has always been a weakness at Croydon Council and is the major factor in the recent referendum for a mayoral election. A neighbour said the situation is "upsetting and frustrating" as so many people are in need of a home. The complaint included reference not only to the unlawful tailpiece but also to what I maintain were misleading statements made by the applicant, the agent and council planning officials alike leading up to the committees decision. Croydons planners have recently lost a significant Judicial Review case in the High Court for their failure to enforce conditions on developments around the borough. How can a child go to school and do well educationally when their home is riddled with damp and is wet and leaking?, Hard lives: the flats in Regina Road have provided badly inadequate homes. It will surprise no one who has had to deal with Croydons cash-strapped council that it failed to do so. I argued that the decision to give this undertaking any weight when determining application 20/00108/FUL was another error of law and further reason why Townsends decision notice could and should be seen as unlawful. Croydon Councils antisocial behaviour officers have been busy helping residents in their battle against criminal and offensive neighbours, successfully securing a number of Premises Closure Orders (PCOs). Ploughing through the law: demolition of 89 Hyde Road went ahead, despite a complaint suggesting the council process had been unlawful, Schedule 1 of the undertaking reads (my italics for emphasis): Sustainable Transport Contribution means the sum of 13,500 to be utilised towards (which could include but not limited to and council exercising absolute discretion) sustainable transport, highway management measures and the delivery of sustainable transport initiatives in Sanderstead.. By this stage in the Ombudsmans report, the author is clearly warming to the theme of the mind-numbingly, staggering incompetence of the Croydon Council planners. Dozens of concerned residents took to the streets chanting "Croydon Council, shame on you" - as part of a protest against poor housing conditions on Wednesday night. We plan to continue to shine a light on the treatment of tenants and the conditions they are living in, and keep questioning what is being done about it., Read more: Only 10% of council housing repair jobs ever get checked They own land built on by Ms Z. Brake System Calculator, So typical of croydon council planners to approve such ugly large developments in a quiet residential area. To reduce noise nuisance from houses and premises, the law defines a maximum amount of noise which is acceptable during night hours. Yet a Labour-run council has axed its meals on wheels service even after paying its outgoing chief executive more than 600,000, it emerged yesterday. open 9am to 4pm, Monday - Friday. He is supported in his complaint by Mr Y. It's all public. Your Croydon's Tweets. From disruptive planning permission to noise complaints, you can tackle the issue of nuisance neighbours though your local council. SPD2 is the document that has caused so much harm in Croydon and continues to do so. I have used the service on many occasions and found it very useful with prompt response to most complaints. Enter your email address to subscribe to this blog and receive notifications of new posts by email. The report was finally released at lunchtime today, with council leader Hamida Ali emailing it first to members of the Croydon Labour Party. The ruling stems from a long-running boundary dispute between three neighbours, where one of them started to build a garage on land that they do not own. Hide, Send feedback directly to the content team using our website feedback form. Meanwhile, for a while at least, and albeit it across a demolition site, the Newlands can enjoy an improved view of the greenery to the south. I saw one of them trees come down no regard for safety just cut and left to fall. Ms Z partially removed two of the three stanchions and left the third one standing complete. Croydon Council. Three clicks and you're done. A curved boundary can be very difficult to establish unless there are features shown on the Title map which are still in existence on the ground. It's how to get the most out of everything nearby. 25.6K Followers. You can also make a complaint by: telephone: 020 8359 2000. writing to: Barnet Council, 2 Bristol Avenue, Colindale, London, NW9 4EW. If Steve Reed OBE MP and Clive Fraser spent less time trying to strangle democracy in the LLP and more time trying to address these dire housing issues, theyd be doing what they were elected to do. Where neighbours borrow tools and sell sofas. An examination of the councils enforcement log suggests the Council only issued a decision in January when its enforcement officer queried at that time with the planning officer why they had not taken a decision on the application. Media. They made the council aware of the dispute over land ownership and the 2018 court judgement. 8.00am to 2:00am. The council could serve an order on your neighbour to fix the problem. United Kingdom, NEW Help improve this site by Overall the workplace culture is one of progression and collaborative . This was submitted to the Council and verified by the Planning Team without my knowledge. Silverleaf Developments made a planning application that included my land. I would put out a plea to maybe cut the officers a bit more slack, particularly the ones, at my lowly sort of level, that are not managers, have no control over how many applications they are allocated, and also have no real control over the policies they are required to apply, or the Planning Laws that govern their powers. It was only a week since the council had issued its Section 114 Notice, to become only the second local authority in England in 20 years effectively to declare itself bankrupt. If your issue is not listed above, use our formal complaints form. No care or accountability. For Condition 5, development includes demolition and at the time of writing, the application to discharge it has still to be determined. If you think a vulnerable adult is being abused in any way, you can report this as a safeguarding concern. Councillor Ali will go down in history as leader of Croydon Council for less than two years, her political career forever stained with the scandal of the council homes on Regina Road the worst homes in Britain, as they were described on national television. On December 3, 2018, a decision was made by Lincolnshire County Council to reduce the speed on High Road and Low Road from 40mph to 30mph. The council must pay attention to which certificate the applicant provides as it must not entertain an application with incorrect certification. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Purley Way kitchen showroom has special offers this weekend, Planning department judged at fault over boundary dispute. As we read it, the inclusion of the bracketed text effectively means that the contribution could be spent on anything, without restriction and not necessarily even within Sanderstead. COMPLAINT 202004576. The agent replied saying Ms Z had completed the correct Certificate A and would not be building outside the boundary of her land., Unimpressed: Croydon Council planners handling of the neighbours boundary dispute saw the Ombudsman being sharply critical. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Perhaps the members of the councils planning committee were still in a state of shock. Re Mr Patels comments above, it is actually frightening as to how much of the plot that can be filled up with sheds, under what is termed permitted development under The Town and Country Planning (General Permitted Development) (England) Order 2015, Worth looking up the UK Government Website, under its pages titled:- The application was retrospective, and the council had photographs from May 2019 that showed the strutural stanchions on Mr X and Mr Ys land. Putting aside the likely unauthorised blocking of the highway, the demolition works were in direct breach of Condition 5 of the permission, which required the submission and approval of a Construction Logistics Plan before development commenced. The councils Housing Revenue Account is a ring-fenced fund used to run the boroughs council homes. If people in the social housing sector are treating tenants like that they just lose all hope that anyone is ever going to treat them well. Contact details of agencies and organisations which can help with anti-social behaviour. Ombudsman finds Croydon council did not carry out assessments, provide 'Mr D' with a support plan or offer him a personal budget. Not if the latest development fiasco in Riddlesdown is anything to go by, says STEVE WHITESIDE. However, this week has been very different because in and amongst my usual e-mails, I have received messages from residents raising serious safeguarding issues. Officers up to chief executive level seem determined to continue with their couldnt-care-less attitude, while Mr Snodin has apparently decided that this is a good time to leave the Councils employ. Open Menu. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to transform four more streets into places to walk, cycle and exercise while maintaining car access for their Also, if you are planning an international move, we can do it. Removed all the trees they were not going to move !!! I cannot see the council scrutinised Ms Zs service of Certificate A through any such process here. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, View a printable version of the whole guide. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Stop what you're doing and check out these cats that looks like vampires On that basis, on June 17 I added to the complaint claiming that the s106 contribution described does not satisfy the legal requirements. This report simply relates what the Local Government Ombudsman says. A number of drug dens which caused residents to "live in fear" have been shut down in Croydon. tenancy document that obliges the resident to behave in a way that is not antisocial or causes a nuisance to your neighbours. If you are experiencing ant-social behaviour there are many organisations which can help, depending on the situation: To report noise nuisance please email the pollutionteam atpollution@croydon.gov.uk. In the mixer: if you spot some unwelcome building work going on on your property, you might want to ask the council if they have granted planning permission. Emails from residents unanswered, six-month delays in dealing with a formal complaint, and a planning department that ignored a court order. There is room for learning and development and training that supports you to do your job. If you have a story to share about housing conditions, email housingstories@itv.com. I knew nothing about the development I found out afterwards by way of a backdated letter. But with this report, it is impossible not to imagine the impartial, objective observer drafting it raising their eyebrows while muttering aloud, They did what??!!. Unlawful: the destruction of the trees on the Hyde Road site broke the planning conditions. This article really sticks the boot in, but no Planning Department has the legal power to defend private land rights. Why are they still working on the site? Croydon councillors vote against 15% tax rise. Tweets. Its time there was a full investigation into the relationships between developers, members of the Council and Councillors. Night hours. A planning officers report accompanying the decision noted Mr X and Mr Ys objections, based on their ownership of some of the land on which Ms Z had built the garage. Show Given recent issues with flash flooding across London and the failures of the planning process to mitigate against the impact of heavier rainfall, one of Hales criticisms of the proposal is of particular relevance, There appears to have been no consultation with Thames Water by either the developer or the council to see if there is capacity in the sewer network to take the additional foul and possibly surface water discharge from the proposed development. Croydon, South London croydon.gov.uk Joined March 2009. The condition of the neighbours trees and vegetation. The site now floods on a regular basis. No thought for the environment, the local infrastructure, parking, GPs schools or transport. The aim of the charity is to support local residents who are concerned about crime such as burglary, scams and anti social behaviour. If you call is not answered using 020 8921 8166 please try 020 8921 8921. Class F hard surfaces incidental to the enjoyment of a dwellinghouse, PART 2 Minor operations Accountability stopped in public service with William Whitelaw and the Michael Fagan incident. A Croydon flat where the tenant subjected her neighbours to fighting, knife threats and excessive noise has been shut. The only plan showing location was a red-line plan showing the outline of the whole curtilage of Ms Zs house at 1:1250 scale. Hewitt rightly highlights the work of three ITV News producers on the South Norwood report and others subsequently: Sophie Alexander, Imogen Barrer, Sarah OConnell. There is no discretion in that. Class E buildings etc incidental to the enjoyment of a dwellinghouse only to leave after less than six months without any obvious sign of actually achieving anything. We'll send your report directly to your local council, wherever you are in the UK. The council has powers to deal with noise that is considered a statutory nuisance. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Sadly there isnt a bottomless pit in which to cast the lot of them. The work of OConnell and Hewitt had done in 2021 what Cathy Come Home had exposed in the 1960s. The court granted this in January 2020, the Ombudsmans report states. The council (so-called) planners have utterly no regard for public opinion or, indeed, the law. The council found the size of the garage then under construction exceeded that allowed under permitted development rights, where a developer does not need any planning permission. Mobile Homes For Rent Hartland, Mi, Further council plans to make the town greener include an electric bicycles hire scheme. Attribution. Neighbour noise complaints comprise around two thirds of the total. The Council confirmed that the developer must have served notice before making the planning application. Youre having a larf. Croydon council has declared effective bankruptcy for the third time in two years, saying it faces an "existential question" after collapsing under the weight of a "toxic debt burden . A Croydon house known for drug-taking, harassment and antisocial behaviour has been boarded up by council enforcement officers. It will take only 2 minutes to fill in. 8.00am to 5:30pm. Croydon council has outlined a drastic "renewal" plan that would result in extensive staff job losses and major reductions to services at libraries and children's . Importantly, complaints help us to improve our services for all customers. please note that the Stage 1 Complaint was addressed to YOU and it is from YOU that we expect a substantive response . What a shit show the planning department is. Wireless exposes disconnect between Bromley and neighbours. They remain so. All Planning Departments can (and do) grant planning permission on land that is not owned by the applicant. Walls tend to stay put. Date of experience: 12 October 2021. Our efforts were initially confined to another scheme at No98, which had been put forward by one of the more rapacious developers in southern Croydon, Aventier. If your neighbour is a tenant, you could contact their landlord. The council said the next phase of its Streetspace scheme will launch on 28 September and will use planters and signs to 'transform four more streets into places to walk, cycle and exercise while maintaining car access for their residents'. CROYDON IN CRISIS: If 2020 was Croydon Councils year of Negreedy and bankruptcy, 2021 has been the year of leaks, mould and a local authority exposed as incompetent and uncaring about those living in its properties. Read more: Your staff make us feel less than human. News & events from Croydon Council. The study also indicated that 1 in 3 neighbours have had some kind of a dispute. In May 2018, the council opened a planning enforcement investigation to consider various potential planning breaches committed by Ms Z. The proposal includes the unacceptable felling of eight individual trees and five groups of trees as well as substantial areas of mature hedging, Hale told the committee. Your Croydon. The tenant attended court on November 29, but However, this work must be done at reasonable times and should not cause nuisance to neighbours. The council respond directly to you with further enquiries or to update you as the rubbish is cleaned up. Croydon Council. Overgrown & Messy Gardens! The decision notice on the 89 Hyde Road block of flats was signed off by the councils head of development management, Nicola Townsend. see https://www.gov.uk/party-walls-building-works. Make a complaint. Croydon man furious at neighbour having tree cutter over at 9am because it's 'ruined his lie in' Secret chamber inside the Great Pyramid is uncovered after 4,500 years In January and February this year, Mr X sent the council three emails, chasing a response. This time, through a relatively minor boundary dispute between neighbours, the Ombudsman Long-term damage: the unlawful demolition of 89 Hyde Road could lead to the unironically named Quantum Homes to build a block of nine flats on this junction, When senior officials in Croydons planning department refuse to acknowledge their own serious errors, can residents rely on the councils complaints system? We no longer operate an out of hours service, Births, deaths, marriages and citizenship. When noise exceeds the permitted level, the district council can investigate and take action against the neighbour or other noise source. It will add to the already overloaded drainage and sewer systems and should be refused.. Croydon Council. How Do Squirrel Monkeys Protect Themselves, Venues for hire. Posted. Bonfires generate around 30,000 nuisance complaints to local authorities each year. The councils decision should therefore be revoked under Section 97 of the Town and Country Planning Act 1990. The Government is introducing many improvements at the Land Registry but is not addressing the status of plans. Just another episode in the regular shambles at Fishers Folly. Millions of HRA money had been earmarked to buy up Brick by Brick flats when the councils failing housing company needed a cashflow boost. Night hours are 11.00 pm until 7.00 am. As far as I can see, Ive received nothing back so Ill take that as a No then. During our investigation, we could have run a piece every single night on this, Daniel Hewitt, ITV Newss political correspondent, says in an interview in the latest edition of Inside Housing magazine. So, in March, Mr X asked to escalate his complaint to Stage 2 of the procedure because of this delay. Which, for most reasonable people, might have been a starting point for a radical improvement in the councils care and attention to its tenants. Croydon Council installed a new CCTV camera in the town centre, on Charles Street, in November 2019 following complaints about inconsiderate parking by the Q-Park car park. Woman completes National Trust scone-eating project. Croydon road traffic can be congested and parking is in short supply; but drivers dont have far to go to reach major roads such as the A23. Image: Cleaner Croydon, CC BY-NC-SA 2.0. But Regulation 122 of the Community Infrastructure Levy Regulations 2010 requires that these planning obligations must be necessary to make the development acceptable in planning terms and directly related to the development. A year on from a Judicial Review into one of Croydon Council's planning department's many contentious rulings, when a judge issued a Court Order that confirmed that the development at 54 Arkwright Road is unlawful, and people are now renting flats in that building - at up to 1,800 per month - even though it does not have a valid planning permission. Its definition of anti-social behaviour (ASB) includes playing of loud music and it says that it will take all complaints seriously. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. For the smell to count as a statutory nuisance it must do one of the following: unreasonably and substantially interfere with the use or enjoyment of a home or other premises. (19%) There is a process under which registered owners can obtain definitive boundaries from the Registry but at a cost, With building plots becoming ever smaller and in need of precision and cartographic technology advancing there is a strong argument for a national survey giving reliable boundaries to all plots of land. We can then serve a legal notice under the Environmental Protection Act 1990 requiring the offender to stop causing a nuisance. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA. Croydon council's housing department operated with "a poor operating culture with a lack of care and respect for tenants" resulting in accommodation being left in terrible conditions, a . You could use a mediation service if raising the issue informally does not . If you are experiencing ant-social behaviour there are many organisations which can help, depending on the situation: If you are a Housing Association tenant, please report the issues to your Housing Association. Designed to abuse the local voters. Who says slapstick is dead? Show The two neighbours who really owned the property even had a court ruling in their favour over the incursion on to their land. The independent Reports into Croydon council to include the ARK Report are very clear. By far Croydon Council is the worse Borough ever. This latest Ombudsmans decision against Cheesbroughs department would appear to contradict that contention. By High hedges, trees and boundaries. Drainage is really important here; it is becoming increasing concerning that the foul water sewers in Riddlesdown are carrying more water than they are designed for and as a result areas downhill from here are suffering frequent episodes of flooding, often foul water and sewage. Conwy. But Hey, that sounds like hard work and it would expose to public scrutiny just how useless these two are.
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