(For emphasis: 60.92-35.93= 24.99). Obviously it doesn't have price tag but some other tag. On Tuesday I purchased apps 160.00 in merchandise. See Also: The 2 Best Days to Shop at Ross to Save Money. Ross return policy is made to help out their customers with the purchase of defective or wrong size items. 4) stop trippen on stuff and think realistically if you were in the cashiers spot what would you do and remember don't make them try and compromise there jobs for a small $1 savings. While I do agree with the 30 day exchange policy if under 30 days and the merchandise is not worn and tags attached, I think they should at least give a store credit with no receipt. I had my receipt also! You might be wondering why your purchase goes through immediately, but the refund takes longer? Good morning my name is Raymon. Items that are being returned without the receipt will require valid ID cards, and if the return is approved by the refund system, you will be refunded in the form of store credit or exchanged at the items current selling price. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . Are you kidding me. I bought a pair of shoes and I returned it in perfect unused condition after one month. Their return policies really stink. Due to reading unfavorable online reviews on Amazon, I decided to return it. 7. I just wanted to trade the shoes for a pair that was either all black or all white but they refused and said I would have to pay the difference. A credit card is guarded from fraudulent activity and some . Gave the cashier, Kimberly, who was also the front end supervisor,my receipt. She asked for my ID, she looked nervous and kept saying it was because it was less then 24 hours later. They had the same shoes for $50, I paid $34 because the tag said ladies shoes. She did not give me a chance to explain the math and that the numbers did not add up. ross return policy debit card $12,000 in 1858 worth today. Consider this when purchasing fragrance. I always keep my receipt. I found the sizes i needed in a different pattern unfortunately. I went to return and they wouldn't let me because it was washed! To Ross managers put your great computer system that you have on all customers to good use and worry or penalize the customers that should be penalized. Needless to say I threw it away and wasted my money! If you have everything you need for return (receipt, item in perfect condition, all item's tags) - you will have no problems with money return! I love Ross and I hate the customer services at Ross stores. I am also fully resolved to NEVER AGAIN shop at Ross. Note: If you are a diplomat or other government representative with valid diplomatic identification and passport, be prepared to leave a copy of your exemption document, government exemption card with the store. For all they know you could be one of those people who just keep buying and then return the next day for the thrill. By requiring people to show there ID only after initial purchase, 30 days or without a receipt, it's clearly intended to keep a log of thieves who consistently make returns(daily/weekly), While deterring thieves from stealing in the future.. Is a Ross Dress for Less catalog available? Ross is the only store I ever have problems with returns. The sad thing is that they have been my favorite stores but I will not tolerate being treated with disrespect. Shoes fell apart due to glue issue..Ross sells some defective items that have planned obsolescence issues. Due to reading unfavorable online reviews on Amazon, I decided to return it. They were much less than the ones I were exchanging which the Associate said it was okay. This holiday season return policy gives their customers an additional 30 days to return merchandise to Ross. For each shopping trip, be prepared to leave a copy of your exemption certificate applicable to the state in which you are shopping with the cashier. As well as checks. 1: Asking for an ID. Thank you. I don't like the idea of my ID info floating around either and I'm with you that it isn't right to demand IDentification when you have the receipt.. Its the worst store cockrell hill dallas 75211 12/14/17 night the manager is discriminatory person he uuses discriminatory lenguage to persons speaks spanish, I went to do a return today at ross the system froze after after only doing one return that return I seen on my bank statement asap the item was then refunded and I still haven't seen the return when I looked a return receipt it says voucher issued.wjat does that mean. I tried to do a gift exchange and was expecting cash like any other store I would do this at cuz honestly I don't like their merchandise at all here and it's very disorganized and messy clothes and other items on the floor everywhere associates are rude and yelled at us when we tried to return items when they said I couldn't return it unless I have the card it was purchesed on with me when all I really needed was the gift receipt and the item with the tag on it witch I had this commercial palms location needs to be shut down or changed because I'm not shopping at Ross ever again because of this. Ross has a very strict return policy because we are a discounted store, we already offer very low prices. Once the cashier finished helping the customer she told the lady who wanted to be helped ahead of the line with her return to step up. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or store credits if the item is used, worn, or altered in any way. I bought two tops made of the same material but didn't not check for problems with them. It's there rules not the employee singling you out as a criminal.. stores only look at the people's IDentity information after being flagged by the system as suspicious which means if your not a criminal trying to scam them, your ID is stored in a confidential database.. and it's not being sold/transferd to a third party either (which Internet site hosts do as well as your cell phone company like T-Mobile for example and even your Apple iPhone had you sign a terms of agreement/release of info.!?!? Our info isn't that private anymore ) 5. They will not provide returns/refunds if youve already opened the software. They asked for my DL and then told me the refund would be store credit without the receipt. I'm old so they need to listen to me or my child is out of state so they should give me more time. I ask her why, she caught a bigger attitude and called for another employee(Manager) to come over. I stood on line for 10 minutes (with only two cashiers). He added that he would accept the ID of her son who was with her. Merchandise returns with a receipt older than 30 days will be exchanged or credited with store credit. Learn how your comment data is processed. I left the purchase on the counter and it will be a cold day in July before I set foot in any Ross store again. You DO NOT need to return items to the same Ross store where you bought them. like a representative from Ross to contact me with an explanation for this idiocy. The people waiting behind me where not happy as well. It was too cold to wear. I was told by wiman in returns that once you remove the tags they cannot take back. I should have been allowed to exchange at face value. I asked the cashier and she said "the machine wanted it." They advised that they could not make the adjustment. Lost or stolen Gift Cards can only be replaced for the value of any remaining balance by presenting the original receipt. Went to Ross for an exchange. From toys to clothes to home goods to electronics. If you removed the tag, bring it back and they can re-attach it for you. And it appears I will have to have my husband return the dresses. So please be considerate when it comes to returns or exchanges. If you try to return something after 30 days youre NOT completely out of luck. However if you originally used an online payment service eg PayPal your refund will be made to your preferred credit or debit card or issued as an in-store. This was a slap in the face as my vehicle was broken in the previous day and my wallet taken. What a RIP off. Returns are costly to process, restock, and ship. Anyway, they told me they could not take back liquids. I printed my bank statement proving that I had purchased the purse on Saturday. I bought table lamp 5 weeks ago and all of sudden the lamp stop working. Spring Hill Florida, I just left Ross trying to make a return of a water kettle, not a sand kettle not an air kettle or a dirt kettle A water kettle. They have great home decor items like pictures, curtain rods, candles, etc. Cashier needs to learn more about return policy of Ross. Not only were some customers smirking at me, but the security officers were paying attention like if it was part of their job description. It's not impractical for Ross to require receipts for certain purchases. 30 days. When you return that product which is purchased through a debit card, your return will be added back to your bank account via your debit card. Go on the Hobby Lobby website, and find the store locator. I was out of town and found I needed a light sweater to ware to a wedding. Returns from a check purchase will be credited to the original account. If you rent a car with cash When I returned, I immediately went to return with my receipt. i have returned items to Ross two days ago and i had to agree to be refunded on my debit card but no has show up yet. No receipt as they were gifts. show ID when I used the store credit. 2. Ask the Reader: Do you like the return policy at Ross or do you find it a little bit stingy? They are a costume and wig. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. In regards to Ross asking for your Drivers license number: its not illegal. I usually shop Ross's for clothes - they have excellent brands like Calvin Klein, Jones New York, Connected Apparel, Levis, Adidas, Tommy Hilfiger, etc. It's not big deal to keep recipes. Are you kidding me??? Ross in Joplin, Missouri has a TERRIBLE and ridiculous return policy that is unnecessary and makes no sense. She finished my purchase and hands me the receipt and says, next time make sure you hold onto it. Computer Template. There are a select group of products that have a modified return policy and are listed below: Highway. If they refused because it! Best Selling Brand Options, Does Costco Sell Stamps? What happens to merchandise that does not sell? I would rather pay more for a better quality item that would be returnable. You lost a good paying customer! People sitting here saying I am not going to shop at Ross anymore, REALLY!!!!! So for me it did not take long. Isn't that your job? I will not be shopping at Ross again. I shop at Ross frequently and hope to not jinx myself here, but I never had a problem with returns in Salisbury. Alternatively, merchandise purchased online can be returned using our return-by-mail option. Follow the below-mentioned step-wise guide to make a successful return. I said please explain to me how you count your 30days. The people waiting behind me where not happy as well. Ross Return Policy - Returns After 30 Days You can even return the qualified items following 30 days of procurement on the off chance that you didn't get time in one whole month to return the item. Immediately after, visited 3rd Ross store and found the remaining towels to complete the 4 sets. At this point im upset and decided to leave the store. I will keep shopping there. Walmart Standard Return Policy. Ross gives you 30 days from the date of purchase to return items. I bought 3 dresses 2 weeks ago. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. Would not refund. She got even ruder and mad. When I noticed someone was on a return line. So at this point I still have the 3 dresses. Ask me why I do not know, that is a corporate question. WOW! I want to return it, but I do not have the receipt. Do Gift Cards and Store Credits expire? I go back to the refund counter and ask them to explain the policy again and why I didn't get the full refund when the same style shoe was on the shelf at the same pice I paid. While 30 days is a little tight on a return policy I will say I haven't had any problems working within their guidelines. WHY??? I saw some 18s I wanted and I could not exchange these nice shoes that could not fit my feet. MCTR debit card payments will be mailed to the remaining eligible taxpayers. So, it's relatively hard for a customer to do a pre-purchase price tag switch with an associate standing right in front of them. Ross is horrible seriously there prices aren't even good anymore you seriously get a better deal at the sale racks at a department store like Macy's or the Nike store. I bought a bra that was defected had tags still on & receipt.. Management didn't care rudely told me that No bras can be returned..I tried to show her it was damaged but she wasn't interested. I keep all my receipts and take them back within the 30 days allowed. I'm at a lost for money. Ross doesn't offer rentals. Butit had to still have original tags on it and show no wear and be resell-able. For example, if you report it within the first two days, you're liable for up to $50 of fraudulent charges. If it is money your trying to save, you may not want to higher 20 loss prevention employees that just stand up by the door and bulls**t with one another, but only have 2 cashiers helping people with purchases and returns no matter how many people are in line. Is it possible to buy your overstock or end-of-season merchandise? I paid $21.99 ($24.10 with tax) in cash. I have made plenty of returns with no issues. Note: This discount is only good on Tuesday. I hardly ever bring anything back but when you do - you meet the most nasty side of the cashiers. Hi, I bought a pair of Steve Madden sneakers, size 7 but I realized that they were too small for me when I got home to try them on. Lately the underpants for women are so low quality, only nylon and polyester and all of them fall down when you wear them . Ended up returning 1 of the items yesterday on 4/19 at around 5pm. They said I was over by 5 days and did not want to refund. i did not have time to stand in line twice. The tag was off, but I having it with me After so much arguments.. End up with the merchandise. The fox chapel in pgh pa is also doing a GREAT job. It was finally my turn next and up walked another customer who shouted out, "who will be taking me with a return?" For cards . Today, I thought, if nothing elsethey could at least grant me a store credit. returning an item where I used Kohls cash. Can exchange or store credit be provided without a reciept? I am not "computer literate" so if I don't do this correctly please direct me on what to do. The Ross rep actually called my local store and spoke with the manager as its handled on a store-by-store basis. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); Also, Jewelry purchases from Ross-simons will follow their 30 days Ross simons return policy.
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