Hidden Fees: Consumers, no matter which gym they joined, complained of hidden fees or charges they didnt expect. Fr. Gym in Edison, NJ | 561 US Hwy 1 | Planet Fitness Edison, NJ Club info 561 US Hwy 1 Edison, NJ 08817 United States Get Directions (732) 339-1730 View Club Schedule Club Hours Monday: 24 hrs Tuesday: 24 hrs Wednesday: 24 hrs Thursday: 24 hrs Friday: 12:00 AM - 10:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM Holiday Hours When you use the gym, pay close attention to the condition of the equipment, bathrooms and workout rooms. All machines are always working . Alana G., This material may not be published, broadcast, rewritten, or redistributed. I love the adults-only policy, sorry high school kids, but the adults take care of the facility and equipment and respect other members. I love the functional tracing room to mix things up and not get bored . At Planet Fitness, the safety of our team and members is our top priority, as we begin to execute a thoughtful and phased reopening approach. However, its not a guarantee that your local club will have babysitting. 24 Hour Fitness free classes are called GX 24 classes. theme, but overall terrible. Copyright 2013-2023 HighYa LLC. The machines are Excellent and Clean. The majority of Kids Club services are at Active, Sport and Super Sport facilities. If required by education, we may also present a detail of the topic that may be objectionable to some people. Big box chains like Planet Fitness remain closed. I was hoping that planet fitness would have the abdominal machine that wraps around your should and arms from the side and not from the top. 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35. We strive to provide our members with tons of equipment and if any equipment is broken, our managers are known for placing maintenance orders so damaged equipment can be repaired ASAP. I called and talked to the Citrus Heights general manager, Andrew. Iron Tribe already planned to cut its group fitness classes in half, and limit how often equipment will be shared. Pros Amenities in top-tier clubs are industry-leading Option to sign up for month-to-month contracts Child care Free group fitness classes Cons Will Planet Fitness ever be 24 hours again? Just joined planet fitness to take my workout to the next level. Open all the time designed to get you fit and healthy ABOUT US 24 hour gym lets you work out when you want to work out. I signed up for both an orientation tour and a class the week of 2/20 and was disappointed with both experiences. Companies can ask for reviews via automatic invitations. To help you set realistic expectations about your 24 Hour Fitness gym membership, we analyzed customer reviews and here are the trends: Good Workout Variety: Many customers praised the number of workout options they had between cardio machines, weights and free classes. Wheelers team allowed its members to borrow equipment so they could workout at home, but they didnt reopen Monday when the amended Safer at Home order took effect. Very attentive, kind, and helpful staff!!! My wife and I use the 30 Minute workout area 3 times a week. etc.. More noise, 6 minutes later, ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shopetc. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. Every handle, everythings been sprayed.. Su. Sa. I have been going to 24 Hour Fitness in Layton, Utah for about 6 months and it fits my needs. etc. Planet Fitness Review: A Good Budget Gym? One of the girls reactivated in a negative way to me looking at her. Thank you for sharing your positive experience at Planet Fitness, Patty! Much of what we read about 24 Hour Fitness applies to all gyms, in general: hidden fees and cancellation difficulties. We're committed to providing a high-quality experience for our members, and we're glad that we exceeded your expectations. All Rights Reserved. Your feedback is important to us! Blink Fitness is a gym chain with over 80 locations across the United States that promises to make exercise fun and affordable for tiers of members. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. etcmore noise and 6 minutes later, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. My location, Coit & Campbell Dallas, TX, closed on March 1st by state law re coronavirus. Ketia Daniel, founder of BHM Cleaning Co., is BestReviews cleaning expert. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. Hi, Valeria! Lynnwood, WA, Verified Reviewer. 24 Hour Fitness training and classes can be split into two categories: free and paid. 24 hours. Only the best for members like yourself! The owner is there three times a week and is open and friendly. I have been out of shape and have not exercised in years but now I am enjoying every minute of it. An employee told us only authorized people can work on the machines, and no one at this location is authorized. You hear this everywhere you go while in the club from sitting in the sauna and steam room trying to relax to sitting on the toilet. 3105 Route 38, Mt Laurel, NJ 08054. My, Cathy C. said: If you're serious about losing weight and getting in better shape,, Elizabeth S. said: Love this studio! All Planet Fitness locations in your state New Jersey (NJ). Call or go online now for 4 months for $99. 24 Hour Fitness doesnt post online pricing for these classes. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This is a deplorable and very toxic environment and I would strongly recommend anyone to stay clear of this toxic environment. 24 Hours paid class options include TC24 group training classes and their in-house personal training programs. They include the standard lineup of fitness- and dance-focused programs: You can find out which courses your local club offers and when they take place by calling the club or going to the clubs website. Super clean gym. There are some frustrating things like the spray and paper towel to wipe down. LA Fitness sets itself apart from competing gyms by offering pools in nearly every location as well as child-care facilities that watch your kids while you work out. Just like every other business, the fitness industry is coming with changes too. An Overview of 5 Popular Gyms and How to Choose the Best Membership, Amenities in top-tier clubs are industry-leading, Option to sign up for month-to-month contracts, 12-month contracts are tough to get out of, Some low-tier clubs lack amenities like child care and pools, Monthly membership fees at most locations: $31.99 to $56.99, Cancellation fee: Remaining months on contract, Monthly membership fees at most locations: $36.99 to $61.99. Thank you. They told me that I needed to have a doctor's note saying that I had a baby in order to get the rest. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. Local gyms say theyre doing more than that. etc. So far out to a great start. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. The 12-month contracts are ironclad; you cant get out of them unless you have a doctors note verifying a condition that bars you from working out. Thanks for the review, Marina! 00:00 - Will Planet Fitness ever be 24 hours again?00:35 - Is there a fee to cancel Planet Fitness?01:05 - What happens if you don't pay Planet Fitness?01:35 - How do I quit Planet Fitness?02:05 - Is Planet Fitness worth joining?Laura S. Harris (2021, February 20.) I learned more from the other club participants than from the staff member. Verification can help ensure real people write reviews about real companies. Anytime Fitness locations focus on providing members with a tight-knit gym community that is more relationship-driven than bigger gyms. bad place. Directed to the website for resolution - no one contacts you back. Here are 8 tips for writing great reviews. I had already paid March dues. If a customer is upset for a valid reason it does not give staff the right to insult, use racial slurs (as was also done to me on a separate occasion), or laugh at a person for how they look. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review! Thanks for sharing the PF love! There is no trainer and no fitness classes. The clientele was definitely older so they didn't come to the gym at midnight like some of the younger guys might. Customers seem to value the around-the-clock access they have to their clubs. Covid messed up my charges. The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. Ingrid M., Bottom Line: No, I would not recommend this to a friend, The staff and their lack of understanding, The manager needs training on customer service to start with, You can't make rules and don't hold yourself to the same standards, Shower area is hazardous as the floor is always wet, By Every time I am at the gym there are maybe a handful of people using the cardio equipment and a line of folks waiting to use the different weight equipment. Well, the guy never froze my account and I was charged through November (and an annual fee of $49 thrown in there too). Planet Fitness Location - New Jersey on . Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. I had a baby, and they took advantage of my situation. etc. We strive to provide a well-equipped and accessible facility, so if you have any equipment suggestions, definitely run them by the home club manager! etc. We're sad to hear you had this experience during your last workout with us, Benjamin. 89 reviews of Planet Fitness "This is a good basic gym. Layton, UT, Verified Reviewer. If you truly feel this suggestion could lead to us providing a better experience for our members, we encourage you to share them with our manager so they can be considered in the future. open-24-hours | 24 Hour Fitness OPEN ALL NIGHT Find Gyms Open 24 Hours Near You 24 Hour Fitness now has gyms open 24 hours in 11 states nationwide. Thanks for being part of our Judgement Free Zone! There are to many cardio items on the floor. Ive been a member of another gym in Lubbock & it seemed to be more for body builders. Hey Ricky,We're so happy to hear that you're enjoying our Planet, and our staff has gone above and beyond to provide the best experience! My location here in St Petersburg FL is 24 hours. We havent has a chance to do it yet, but we got some pretty good tape that we are going to be marking six square foot boxes, said Wheeler. 0 have signed . I handle the financial affairs for my 68-year-old physically and mentally handicapped brother. Have a wonderful weekend~. etc. More noise, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. Join now! Mo. 24 Hour Fitness is a nationwide gym chain with 24-hour clubs and high-end amenities at some of its properties. Information provided by various external sources. What sets the gym apart from the competition is the way it organizes its clubs into four separate tiers according to the extent of their amenities. The easiest way to figure out which club is best is to: These three comparison points will help you make a clear, financially smart decision about which gym fits you best. Aging Equipment: We read through multiple reviews that bemoaned the decline of the equipment and facilities at their home club. I am hurt to my core that an employee would label my schizophrenic son "crazy" because he made a mistake and entered the wrong door, which he apologized for. It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. We use dedicated people and clever technology to safeguard our platform. The cost can be up to around $20 a month. 24 Hour Fitness strength lies in its tiered approach to its clubs. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. If I could give them 00000 stars I would. Their facilities are varied enough to give you options between the basic amenities of an Active club to the numerous amenities at Super Sport and Ultra Sport clubs. I have concerns about a person that is using the massage chairs as their sleeping quarters for hours at a time. Membership here is only for someone who enjoys car commercials and PBS beg-a-thons. They have a lot of hidden fees and poor customer service. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! It's not getting that fifth star. I can always find someone if I have a question or need shown how to operate a piece of equipment. I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. Blink Fitness Review: Is This Gym Worth It? But thank you for being honest and providing awesome feedback! Your neighborhood gym in Union, NJ. Hi there, Hillary! If TRX, squash, a sun deck, and or volleyball are non-negotiable, youll need to find a Super or Ultra club. We hope to see you soon! By It is clean and the staff is excellent. We are so happy you're enjoying your experience with us. During the COVID-19 crisis, our top priority is the health and safety of our members, teams, and communities. Thank you so much for your kindness! Additionally, 24 Hour Fitness makes some classes available on-demand through their app, 24GO. Close-contact businesses are sweeping into their new normal. Hours Changes: Another recurring theme we saw were complaints about a club changing its hours. This will help you avoid surprises about old equipment and/or unkempt locker rooms and other spaces. Thank you for allowing us to play a part in your fitness journey and for taking the time to share your positive feedback. Give us a call, or stop by the front desk during your next visit so we can hear you out! Everyone is able to do their own workout & feel good about it. It elates us to know we're providing you with the pristine and welcoming environment you deserve. Hey Eric,Thank you for informing us of the damaged equipment at your home club. As long as staff and management are aware of the problem, then it is on the list of repairs; Please know we take broken equipment concerns very seriously, as our members' safety is of the utmost importance. The topic of this video has been processed in the spirit of this goal. . They also claim to provide "unlimited access" to all Planet Fitness members, but that unlimited access only applies to their limited hours. Im happy with the way the air kicks on to keep the room from becoming stuffy. I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. Active and Sport clubs will cover the needs of the average gym member. A lot of gym didnt know what to expect, said Cantu. Otherwise, it is affordable and location is great. Finally, sign up for a three-day pass to the club in your area. We had already set our equipment returns.We already scheduled a cleaning service with the spray cleaner to come in.. This site is protected by reCAPTCHA and the Google. We had already planned on the 15th, said Wheeler. Roro T., It's now been over 2 weeks and it's not fixed. New York, Verified Reviewer. I recently left the new Crunch Fitness up the road because it was filthy from day one, the music was too loud, the lighting was too harsh and the associated were generally unfriendly. We also ensure all reviews are published without moderation. It is just offensive. Many of the machines do not work properly. They have a variety of classes to accommodate. In my opinion, if you want a clean, organized place to work out without the low-cost gym hassles, 24 Hour Fitness is the place. This company steals money from good people. Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. You can stay & be as slow as necessary for you to complete your workout. There is certainly no where else where you can get a $10 a month gym open 24 hrs during the week and 7 to 7 on Weekends. etc.". Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. Th. Super friendly staff. Please look at the time stamp on the story to see when it was last updated. I had 30 pounds to lose and I did it in three weeks. 24 Hour Fitness is most like LA Fitness because it offers similar free classes, child care at some locations and locks you into your 12-month contract. Clean, spacious, and good quality equipment. Overall, it is good. Unlimited fitness training. I signed up a little over a month ago and have not been able to use them , at this point I no longer want to use them after knowing they are basically being used as a bed. Dallas, TX, Verified Reviewer. For example, theres no benchpress, incline bench, and the dumbbells max out at about 80lbs. I'll drive into Kailua to UFC, it's not 24-hour anymore, it's 1 hour a day, and they can't even get that right. Thank you for choosing us to get fit with! Weights are always clean. With no refund of a full month's dues. 6701 Black read more in Trainers, Gyms Washington Township KinderCare 17.3 miles away from Planet Fitness I tried to get credited back for wrong charges and being charge for the month when the gym was closed for Covid. We mention it every time we work out. I also noticed that if your skin is not a certain tone or your hair is not blonde, you are frowned upon. Phil K. said: The new owners have done a great job turning this gym around and it is, Jessica B. said: Since originally enrolling over 7 years ago the ownership changed, I help people to improve their concentration and energy levels through breathwork,, Rita P. said: My family and I couldn't be happier with Kindercare of Wall. All just $10 a month. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. Active is the lowest club tier and Ultra Sport is the highest. We always want our members to be able to gym confidently and comfortably! We're so happy to hear you're enjoying our Planet, Donna! I'm uncertain at this time if I'm going to continue my membership. OK, so I'm out $35, but they have 430 locations in the country. Its very clean the staff couldnt be nicer. And, depending on where you live, you could have the advantage of choosing between several different tiers according to your workout needs and preferences. HUNTSVILLE, Ala. When the pandemic swept the nation, it shuttered many businesses. This used to be the Empire Gym and a lot has been done to improve . Instead, the customer service rep told me I could just freeze it. I cried for my son that day I encountered this treatment as he also cried and said, "Mom, can we please leave now and I never want to come back to this place.". Tons of cardio and strength equipment. This will help avoid possible confusion or frustration about charges you may not have noticed when you signed up. In fact they dont even look up from what they are doing when you walk in/out and could not be bothered to act on any issues let alone be proactive. Beaverton, OR, Verified Reviewer. This is a huge benefit if you live in an area where bad weather is common and may keep you from driving to the gym. Frankly, I should pursue a lawsuit for the discrimination against my son but no amount of money can erase the image of the tears in my son's eyes as he humbly walked away. Corporate unclean, only care about profit, By You can tell Planet Fitness has very high standards for their staff. I called 24 Hour Fitness and requested to have my membership canceled. I go to the gym now, where other places I joined, I got tired of the meat market and the crowds so I would always quit going. The only thing they care about is selling memberships. Have you let our club management know about your concerns? Each tier has a few more amenities than the previous one. But now they can finally reopen. Its got me up and moving and I look forward to going each day.The staff are always professional and polite. It goes against our guidelines to offer incentives for reviews. 24 Hour Fitness staff neglects to understand that if we do not patronize them they will not stay afloat in this tough and uncertain economy. Replies to negative reviews in < 24 hours. 24 hours. But nope. Because there were many complaints about how hard it was to cancel, ask for a copy of your contract before you sign up for a membership. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! Get the Android Weather app from Google Play, WHNT News 19 Sales Team Broadcast and Digital, Planet Fitness will beef up its sanitation efforts and implement physical distancing, Best smart home devices for older users, according, How to get started on spring cleaning early, according, Worried about your student using ChatGPT for homework? Prices starting as low as $10 a month. My doctor faxed one over to them and still, I have seen nothing. These courses take place two to three times a week and are 50-minutes long. In the case of 12-month memberships, you will have to pay your remaining monthly payments to get out of the contract. Kaneohe, HI, Verified Reviewer. 2023 Trustpilot, Inc. All rights reserved. I have only one minor complaint. I felt very uncomfortable so I dropped my membership immediately. Youll see athletes coming in and retuning equipment that theyve been using over the past several weeks, said Iron Tribe Fitness Operations Director Matt Wheeler. ", Lately, they have added advertising for Fabreeze and toothpaste and then ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. When will 24-hour fitness gyms go back to opening 24 hours a day? We find 223 Planet Fitness locations in New Jersey. This noise is punctuated by 24 Hour advertising that repeats on a 6-minute interval 24 hours a day, every day. Bottom Line: Yes, I would recommend this to a friend, By Ive found a new fitness home at Planet Fitness McCandless. Last fall he wanted to give 24 Hour Fitness a try to see if he could improve his physical condition. The place is kept clean. This is a bit ridiculous, especially for a brand new facility. We interviewed our tech expert, Jaime Vazquez, to learn more about accessible smart home devices. Anytime Fitness Review: Is This Gym Membership Worth It? 24 Hour Fitness will be a good fit for you if: You want a luxury gym experience: The companys Ultra Sport gyms have incredible amenities. No matter how many endorphins you manage to create, it will be neutralized by these bullies who seem to forget one of the first rules in business, and that would be to smile. Awesome members like you are the reason we do what we do. Found this post in 2022. I will make sure no one I know uses this gym ever again. After months of paying my bill and finally getting to work out for 1 hour a day only, I got flagged yellow today at the front door. California, Verified Reviewer. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Nexstar Media Inc. All rights reserved. This place deserves to fail. Cantu is looking to add sanitation bottles at every machine. Then recently charged me after I moved to a place 100 miles away from a 24 gym and said it was my fault for freezing my account. Club Hours Monday: 5:00 AM - 11:00 PM Tuesday: 5:00 AM - 11:00 PM Wednesday: 5:00 AM - 11:00 PM Thursday: 5:00 AM - 11:00 PM Friday: 5:00 AM - 11:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. They need to inform their staff and members on this indefinite change of hours, and either change it back or adjust membership fees accordingly to account for the now limited access. By Im happy with the equipment layout. If youre a parent who needs childcare while you work out, youll need to check with your local club to verify they have a Kids Club babysitting program. Many Planet Fitness locations are open 24 hours every single day during regular/non-holiday times of the year. Im really happy joining Planet Fitness. It's been 2.5 weeks. By While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. 24 Hour Fitness vs. LA Fitness and Planet Fitness. The last representative that I spoke to said that the refund was being processed and I should have it in 3-5 business days. To learn more about ChatGPT and how we can inspire students, we sat down with BestReviews book expert, Ciera Pasturel. At PF, we always strive to ensure our members can enjoy their workout experience to the fullest! It was like that before, 24-hour fitness wasn't always open 24 hours, I remember when I lived in San Diego, two locations closed at 10pm. We're so happy to hear that you found your new home away from home at our McCandless club! I chose basic and im 100% satisfied.The staffs extremely polite, courteous and Helpful.Its worth the Value - I have a health issue so i havent lifted in 4 years but thats changin and im making my comeback at Planet Fitness, We are proud to have determined members like you, Pete. I hope they stop it. Five girls behind the counter stopped me and said there was a problem with billing! This is not all the time "f*ck, b*tch, m*f*cker," etc. LA Fitness Review: Is It the Right Gym for You? We're thrilled to hear that our staff was attentive, kind, and helpful during your visit, and that our gym was clean and well-maintained. You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. Are you kidding me now? It does cost more than some gyms, but it is never crowded and ALWAYS open. Machines is basically pretty useless. This is night and day from the gym I just left where I was paying $50 a month for an unclean gym, broken machines, unprofessional staff either eating or on their phone at the front desk. If your club is open, we are committed to being cleaner than ever and ready to welcome you back. Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. Hi there,We completely understand your frustration and thank you for bringing this to my attention. Planet Fitness and Iron Tribe will continue to offer virtual fitness classes. If your club is closed, rest assured that we will not bill you until it reopens. Kimberly M., I have to find other exercises to do while waiting for a specific weight equipment to become available. Open all the time designed to get you fit and healthy! etc. This certainly isn't the way we want our members to feel. Thank you for reaching out. However, 24 Hour Fitness Super Sport and Ultra Sport clubs have superior amenities when you compare them to LA Fitness locations. You all at 24 Hour Fitness should be ashamed and you need a strong vaccine to fix your superiority complex and your prejudices. This is an email from the Planet Fitness media relations team about gyms reopening in our area. Many gyms want to make sure youre staying healthy and strong. This petition starter stood up and took action.
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