When traveling between the United States and Canada it will be necessary to pass through Customs and Passport Control on either leg of the trip. Purchase at various retail locations , including BART and Walgreens. For more information, visit Sales and Service Locations. You can also stop at a transportation information booth to buy a card and load all types of value, including the Muni Visitor Passport good for 1, 3 or 7 days of unlimited rides on San Franciscos transit system. 4 yr. ago. PLEASE NOTE: Clippers terminals and the Victoria Clipper vessel are cashless, meaning purchases must be made with Visa, MasterCard, American Express or Discover Card. When you tag your card, the Clipper reader will display the fare you paid and your remaining balance or pass expiration date. CA-Clipper 5.3 . Guide To CA-Clipper - Long Entry - ITLnet Learn more about using Clipper on your phone. Failure to provide such evidencemay make you inadmissible to Canada. Clipper isadministered by the Metropolitan Transportation Commission. Was I supposed to activate it somewhere? and our You can travel from SeaTac Airport to Seattle Clipper terminal the following ways: We strongly recommend arriving one hour before departure time for your sailing. If you ride BART but lack enough stored fareto exit the station, the fare gate will read UNDERPAID: GO TO ADDFARE. Addfare machines are located inside the paid area. I set up Auto-Reload, but its not showing up in my online account. Had to call a couple of weeks ago, and got a live person really quickly. You can add value to your card or make other changes to your Clipper account by using our automated phone service or the Clipper website. Here's what to expect when you tag your card: On buses, light rail, ferries, Caltrain and SMART: The card reader will beep Tickets Season Tickets Miniplans Member Center Ultimate Clips Pass Group Tickets Suites. RTC customers can transfer their RTC cards to their phones for mobile payment and continue to receive all their discounts, but their plastic card can then no longer be used for fare payment. The Clipper reader will be inside the door of a bus or streetcar; at the Muni or BART fare gates; on the Caltrain, SMART or VTA platform; or at the ferry terminal. All FRS Clipper employees and crew are fully vaccinated against COVID-19. Select "Transit card" and "Add Clipper card". The new Clipper Card App, was recently released to the iPhone over the previous weekend of April 16 2021 and released to Google Play in May 2021 If a user transfers their physical card (Including EasyPasses) to their digital one, the physical card is automatically turned off. Yes, there are two classes of seating for our whale watching tours, Standard (non-window aisle) and Premium (window aisle) seating. Riders are encouraged to get a Clipper Card to avoid the surcharge. Once you receive the email confirming successful payment, allow at least 1 day for your card to be unblocked. My card shows it was cleared month ago but the card is saying it doesnt have enough money. Contact your programs administrator for instructions on replacing a card. ), the DO WHILE construct terminates and control passes to the statement immediately following the ENDDO. Log in to your Cilpper account with the email address we have on file and provide an updated email address. Clipper account access including checkingyour balance can be found on the Clipper website. We strongly recommend that you check-in online prior to arriving at our terminals for travel. Soak in outstanding ocean vistas and the fresh air, relax and play a card game with friends or cozy up in your comfortable reclining seat with a good a book. While Clipper is used to pay for BART, it is not a BART product. If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. We recommend arriving at least one hour before your ferrys departure. Learn More about the future of clipper (external link) CLIPPER CUSTOMER SUPPORT. Guests traveling on our San Juan ClipperSeattle whale watching tours do not need to present identification other than a boarding pass. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. You will need to use this new email address the next time you log in to your online account. We are encouragingridersto put a Clipper card on their mobile phones instead of obtaining plastic Clipper cards because global supply chain issues have depleted the inventory of plastic cards. Who CANNOT use Clipper on iPhone or Android phones for fare payment? If you know that your Clipper card is not damaged or defective, call Bay Wheels Opens in new window at 855.480.2453 to see if theres an issue with your account or an issue with the equipment at the bike share station. Q: Please edit my missive as you see fit, especially if it makes me look smarter and better-looking. She went from going into the office four days a week via Caltrain to working from home, because, well, you know COVID. HVD applies only to BART rides. What if Im having trouble using my Clipper card at a bike share station? You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? Fares | SFMTA If you are signed up for automatic reloading or if you order your pass online or by phone, Clipper will automatically add the new pass to your Clipper card the next time you tag, after the original pass has expired. Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. I've found putting the Clipper as close as possible to the outside of one side of my wallet and then being careful to always tap with that side down helps. Can I get reimbursed? Go Pass Clipper Transition FAQ | Stanford Transportation To provide payment, log in to your Clipper account and edit the payment information in My Profile. 2701 Alaskan Way Pier 69, Seattle, WA 98121-1199. Prior to that he was an assistant sports editor at the paper from 1984-1987. Log in to your Clipper account, select Report Lost or Stolen from the More Options menu, or, Get an adult, Youth or Senior Clipper card, Replace lost, stolen, damaged or defective cards. You will still need to use your plastic Clipper card for this. Clipper cards pending pass? Some stations have machines that are cash only, while other stations offer add value machines that accept credit cards. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. Why not? Dumbarton Express. The Google Privacy Policy and Terms of Service apply. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. If you set up Auto-Reload for a Caltrain, Muni, VTA or SamTrans monthly pass, we can only automatically reload your new pass from the date your old pass expires to the end of the sales window for that pass. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. Applicants will need to bring documentation verifying age eligibility (for example: drivers license, photo ID card or birth certificate). It depends on how you buy your pass. Home | Clipper We also offer special discounts for children and military personnel. Clipper is available for mobile phones through eitherApple PayorGoogle Pay. 3 1 1 Sponsored by Beverly Hills MD How to: Fix thinning brows. All rights reserved. Clipper Customer Service 877.878.8883 TDD/TTY: 711 or 800.735.2929 Monday-Friday 7 a.m.-7 p.m. Saturday 7 a.m.-4 p.m. You can use our automated phone service 24/7 to check balances and pass expiration dates. It currently shows I have the amount in the pending passes area but shows I have it in cash value. When you first set up automatic reloading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. Please plan accordingly and allow sufficient time. If you purchase value for your Clipper card online or over the phone, it wont be available immediately. LOOP, by contrast, prevents execution of statements within a DO WHILE based on an intermediate . The top outer viewing deck is open to all guests and is non-reserved seating to enjoy during our whale watching trips. You can tag Clipper to pay fares on all Bay Area transit agencies and use it to access other services. Learn more about Clipper on your phone. Please have your vaccination card or a photo of it ready in the event you are asked to show it. The "A" Fast Pass isavailable on the Clipper card and is valid for a calendar month and lets you take unlimited rides on SFMTA/Muni vehicles and BARTbetween the Embarcadero station to Balboa Park station in San Francisco. Choose an Option to Begin Planning Your Trip. Clipper card says still in progress . -Sign up for Clipper-Access Clipper Account-Clipper Customer Service. Clipper is a reloadable fare payment card that can be used to store a Caltrain Monthly Pass, 8-ride Ticket and/or cash. Hold your iPhone, Apple Watch, or Android phone near the round Clipper reader on our fare gatesuntil you get an "OK" message on the fare gate. RTC Card and Accessibility. To find out more information about replacing an RTC card, please visit 511.org. Youth 5-18 years old get 50% off with a youth Clipper card. Clipper Customer Service | bart.gov If you forget to tag off, thats the fare you will pay. The exception is BART HVD, which will be available the following day. 2020, Metropolitan Transportation Commission. There's no need to open an app. This page includes How RTC cards work, accessible information, and using Clipper equipment. Check Clipper News for holiday or modified hours. Upon arrival in Seattle, you will pass through U.S. Customs to verify any purchases made on the trip. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. Only registered Clipper cards are eligible for refunds. What is the best way to tag on the new Clipper card readers? Log in to your account with the email address we have on file and provide an updated email address. There's no need to open an app. Your session is about to expire due to inactivity. What if my Auto-Reload payment fails or the card reader says "BLOCKED BAD DEBT"? Find your service: AC Transit. On the cable car, the conductor carries a handheld card reader. No, every rider needs their own card or device (phone or watch) to pay for fares. It still says my trip is in progress, any way to cancel this? As of October 2022, new plastic Clipper cards are in limited supply at SFO station due to global supply chain issues. While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. Please call 800-888-2535 or submit your request via our contact us page. As others have answered, you can put a monthly pass for the current or upcoming month on your Clipper card, depending on the transportation system.