What does that mean for us? I think our strongest levers are our obsession with the customer, our ability to build an extraordinarily knowledgeable and engaged team who provide a completely differentiated experience and to provide a shopping environment that feels more like a home interior that you would love to hang out in as opposed to a transactional retail environment. They include Mecca's Jo Horgan, Decjuba's Tania Austin and Megan Wynne, a one-time occupational therapist who's now running the $1.5 billion human services giant, APM." But hold on to your hat, Dorothy. When Ms Horgan was 14, her family relocated from the UK to Australia, settling in Perth. Where Mecca has an edge is in its early and now extensive use of ecommerce and social media. Service is not subservient, it is a professional endeavour. Gloria Hwang & Kevin Choi. Our customers want the dermatological treatment, they want the product, they want the quick fix. Thats what makes you feel like a million dollars when you put it on. The U.S. is an enormous market and a holy grail market and so many brands make the pilgrimage and the road is littered with those who have faltered and failed, because it is highly competitive. Horgan, Jerome Esley Of Jackson, passed away on Monday, November 2, 2015 at the age of 85. This was about 50% of all the recorded Horgan's in USA. We share our failures as a badge of honor of learning, so that no one else makes the same mistake and we can bank it in the knowledge vault of Mecca and it helps inform future tests and trials. Do you see these as the first step to conquering other markets by raising brand awareness? : Mecca has been left alone in a corner of the globe, out of sight, out of mind, to really do what it needs to do and wants to do. The last piece is how do we improve the booking journey, the pre- and post-appointment care and make services more personalized. The commissioning of these five major works will, Horgan hopes, go some way to correcting the gender imbalance in the world of art and design. Sometimes I use the analogy that my role is to act as the ice smoother in the game of curling. As a child Jo Horgan liked to watch when her mother put on her makeup, Mecca is an extensive user of social media, Mecca's stores bring high-end cosmetics under one roof, Ms Horgan runs the business with her husband Peter Wetenhall, Mecca now has 87 outlets across Australia and New Zealand. Based in Central NY, with its abundant supply of top-of-the-line milk, Byrne Dairy works with local family farms to give our customers nationwide the best dairy products each day. Mecca was one of the first beauty businesses to embrace e-commerce, launching an online store in 2001, and mecca.com.au is one of the largest players in the online beauty market. Jo was brave enough to set up shop in Australia, he continued. Horgan insists that she is not on the same level as the likes of Sherman or Neilson. Women were already underrepresented and more disadvantaged, then COVID disproportionately . But its bigger than her.. And I was always willing to work hard., When Peter Wetenhall and Jo Horgan became engaged, instead of buying rings, she suggested they buy a piece of art by Gordon Bennett. Strength in our Connections | Information Exchange In a ceremony hosted at . Yes, of course a customer can run in and self-navigate and process it quickly and they can do it through click-and-collect or endless aisle or use their app. Even if they dont buy anything. Jo has 2 jobs listed on their profile. Horgan and her husband Peter Wetenhall, Meccas co-owner and co-chief executive, are now exploring expanding beyond Australia and New Zealand by setting up dedicated websites in major overseas markets within the next 12 months. We have a voice and a responsibility now. Now, she wants to make the world more beautiful. Help using this website - Accessibility statement. J.H. Staff receive 200 hours of training in their first year Meccas training budget is more than 2 per cent of sales and everyone from the shop floor up is encouraged to develop their skills. Historical Person Search Search Search Results Results Josephine (Jo) Horgan (1914 - 1969) Try FREE for 14 days Try FREE for 14 days How do we create a person's profile? One of our mantras is Fail Fast, Fail Forward. To stand out from its competitors, Ms Horgan say that Mecca works hard to ensure it offers the "absolute benchmark" of good customer service. How selfie culture helped Jo Horgan build a multimillion-dollar business I love the stores, the edit, and the staff are a . The other side was a little more realistic: to have 10 stores doing $30 million in sales within the first five years. She doesnt see it that way. London had the highest population of Horgan families in 1891. Earnest Hargon had been adopted into the family as a youngster when his mother married a Hargon. There are established philanthropists such as Krystyna Campbell-Pretty and Fiona Myer, and emerging members of Melbournes creative scene, such as cook Julia Busuttil Nishimura and jeweller Sarah Munro along with Oroton designer Sophie Holt. Robbie Fimmano. You know that saying about the first 20 years, youre getting it all together; the next 20 years, youre living; the next 20, youre meant to be giving back. We have these values that we genuinely live by. Its always Mecca. The beautician was a neighbour of the Horgan family. What that means for us is to ingegrate the incredible service our hosts offer in store and work out how to do that in the digital arena. The Mecca x NGV Women in Design Commission is not Horgans first philanthropic venture, nor is it her first experience funding the creative arts. The second, she invites them to sit. Why did we turn our mind to design? But as she notches more than two decades of growth and success, Horgan has no interest in taking a victory lap. Statistics from Arna Richardson, an cosmetics industry analyst at market research group Ibis World, shows that there is more than enough space for both firms in the sector in Australia. Right. Its a winning formula for the brands, for customers, for the team. How do you think about the role of the store today? Its the memories of the people Ive done this with, how weve built it together and celebrated the highs and huddled during the lows that have made it incredible so far. Thats what were meant to offer our customers, so if we cant live that ourselves, what are we doing? (Horgan family / Courtesy) The death of a Pembroke Pines cardiologist in the British Virgin Islands is being investigated by police in the . Husband, Benjamin Horgan, and the couple's six children wept openly as dozens of friends and visitors including some politicians, looked on. Her enthusiasm has not dimmed, he says. It is so deeply embedded in our DNA that when people join Mecca, they are slightly stunned by the whirling dervish nature of continual evolution and innovation, and the willingness to try different things and the pace that the organization runs at. The first 10 years, I spent the entire time thinking: How do I make sure this thing stays viable? 12/1/2022 12:02 AM. The numbers bear out the accolades. | Learn more about Kelly Jo Horgan's work experience, education, connections & more by visiting their profile on LinkedIn . Nineteen years later, Mecca Brands has more than 100 Mecca Cosmetica and Mecca Maxima stores in Australia and New Zealand, opening 18 stores since August 2018. Now that she has achieved that and here, one must set all cynicism aside Horgan has a new goal. Behind . People are much more interested in making money, finding love, and attaining status and prestige. How one woman started a cosmetics empire at 29 - BBC News So how do we use that for good?. 10 quotes from John Horgan: 'By the time I finally finished writing [book:The End of Science|250814] , I'd concluded that people don't give a shit about science.. The British-born, Perth-raised English literature and communications graduate was working in the marketing . We were clear we didnt want to cannibalize existing business, which we havent. But as she notches more than two decades of growth and success, Horgan has no interest in taking a victory lap. It's now Australia and New Zealand's largest prestige beauty retailer, with more than . The Horgan family name was found in the USA, the UK, Canada, and Scotland between 1840 and 1920. The downside is it is more chaotic than other organizations. That was a hit to the bottom line that allowed customers to have their Mecca magic delivered. The 49-year-old says that she often found it uncomfortable that different brands would have their own counters or concessions, staffed by women who would only push those lines of products. The annual program features unstoppable entrepreneurs from more than 60 countries and territories. Our goal for the next 25 years is to be the worlds most loved beauty destination. Mecca has some strong brands of its own. Austin was among the most notable debutants on The List this year, when the 2022 edition was published in late March, alongside the likes of beauty retail phenomenon Jo Horgan and her husband . I give them permission to fail fast and fail forward, and permission to be really ambitious and take considered risks. Extended Shelf Life Organic Milk - Byrne Hollow Farm The uncommonly busy writer and actor on her mysterious next project, the evolution of television, and singing for the first time in Amazon's 'Everybody's Talking About Jamie.' J.H. When was Joe Horgan drafted? They are leading a necessary charge for others to follow; not only women but anyone who recognises that the arts are for everyone., Tony Ellwood is one of those people. 532 Beloit Ave, Los Angeles, CA 90049-3444 - reported in June 2008 (3 years) ; 530 Beloit Ave, Los Angeles, CA 90049-3444 - reported in September 2010 (3 years) ; 11343 Montana Ave, Los Angeles, CA 90049-3032 - reported in September 2010 (3 years) ; 11731 Bellagio Rd, Los Angeles, CA 90049 . Our purpose why we roll out of bed and choose this one thing to do above all other life choices was to make people look, feel and be their best. During tough times like 2008, we didnt need to react by reducing investment or cutting staff we didnt have quarterly results to report or private equity partners. I wake up every day and say, Gosh, isnt there so much to do, isnt there so much opportunity to grow and build and expand and so much opportunity to improve what were doing in the here and now.. They call it Mecca magic has Jo mentioned that?. That helped us say OK, in color, were going to have not only our entire offer, with big makeup stations on the ground floor for applications, but were going to have our Beauty Lab where 12 people can have half-hour beauty lessons on the hour every hour, like the Apple Genius bar. Today, Mecca operates 109 stores in Australia and New Zealand and has a 25 percent share of Australasias 4.2 billion Australian dollar prestige beauty market; its business has grown tenfold in the last eight years since archrival Sephora set up shop and doubled over the last three years of COVID-19 despite its home-base, Melbourne, being under lockdown for longer than any other city in the world. The minute you start resting on your laurels is the minute momentum falls away. Robbie Fimmano. She is one of a small but mighty coterie of female philanthropists whove made it their mission to prop up the Australian arts industry: Judith Neilson, Gretel Packer, Gene Sherman, Naomi Milgrom, Krystyna Campbell-Pretty. I love it to pieces, she says. And thats great fun, great fun. As she clasps her hands in front of her face with eyes wide, I ask if she can tell me anything about the store, apart from the fact that it will be positively enormous. Robbie Fimmano. There is such energy and optimism in the business. Jason South. Together they made their home and raised their family in the Paris area. . Tania Austin racks up big profits at Decjuba | The Australian J.H. Instead of markedly putting up prices Ms Hogan had to cut her profits. She now looks back on the episode as a valuable lesson. 2014 24/7 beauty. What sets Jo and Mecca apart is their deep understanding of the customer, and the consumer-centric approach they deploy across all aspects of the business, said Charlotte Tilbury, MBE. As the business continues to grow even bigger, do you plan on remaining independent? Because Jo Horgan has quite a lot to say. I am naturally optimistic, I am quite bloody-minded, I am naturally curious. I have recommended this to several family members; I got my brother Paul into the business and he owns and runs the . (Mike McArthur/CBC) B.C. The fact that I had two parents who were entrepreneurs made it easier for me to visualise going down that path.. No! Mecca is becoming more of a gifting environment, so we have a whole gift bar, where you can choose different papers and ribbons and wrappings. Horgan sees it as a chance both for the artist to be exposed to a wider audience, and for her customers to be exposed to the artist. John William Horgan (1834 - 1907) - Genealogy - geni family tree Q&A: Jo Horgan, MECCA, on women in leadership | Salesforce Whats your assessment of the global beauty business today and Meccas place in it? The director of the NGV cant remember exactly when he met Horgan. We think beauty is also becoming a very social environment,so we put in a Pommery Champagne bar. Australian beauty seller Mecca has walked away triumphant from its legal battle with the US' Hourglass Cosmetics over a breach of contract. When Melbourne-based entrepreneur Jo Horgan launched Mecca Cosmetica in the mid-nineties, pharmacies and department stores were the main stockists of make-up and other beauty brands. Jo Horgan on the cover of the May issue. Education was decided as the key lever for M-Power, says Lisa Keenan, executive director of M-Power. 'RHONJ's Melissa and Joe Gorga building quaint new home - New York Post Im not sure anyone is truly born an entrepreneur, says Horgan. Jo Horgan is like the Biblical King David of Israel who slew Goliath with a slingshot, said Leonard A. Lauder, chairman emeritus of the Este Lauder Cos. who first met Horgan when he toured her stores during a trip to Australia in 2000. The Horgan family name was found in the USA, the UK, Canada, and Scotland between 1840 and 1920. Using funds from the sale of her house, Horgan, then 29, opened a small store in South Yarra in Melbourne in 1997, selling cosmetics by cult brands such as Nars, Stila and Urban Decay. As a result, weve been able to build an absolutely customer obsessed proposition from the outset and have been able to come up with a completely unique brand management model. Nicole Reed, Circumstances gave me the stepping stones to an entrepreneurial outcome, she says. Credit: Charles Sykes/Bravo. When you started, the brands were really the differentiator, and now that the distribution landscape is democratized, the experience is. Jim served honorably in the Michigan National guard from 1957 to 1963. . ", Bakhmut attacks still being repelled, says Ukraine, Saving Private Ryan actor Tom Sizemore dies at 61, US lawyer jailed for murdering wife and son, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. His Restaurant Orana in Adelaide was set up for the sole purpose of starting a foundation to help make native foods mainstream, while commercialising the raw ingredients and paying fair prices to producers. We all know them because the meeting rooms are named for them. At Mecca HQ you can book Fake It Til You Make It for your weekly team work-in-progress meeting, or If You Dont Ask, You Dont Get for performance reviews. "It was very demanding, very uncompromising, and you were expected to deliver results from the outset," she says. Historical Person Search Search Search Results Results (Jo)Hannah Horgan (1854 - 1926) Try FREE for 14 days Try FREE for 14 days How do we create a person's profile? in English literature from the University of Western Australia, Ms. Horgan pursued a Master's degree in mass communications at Boston University. Theyre running bigger businesses than most managing directors in Australia and it is our responsibility to prepare them for that and make sure they will thrive. When his daughter turned three, Horgan bought a galaxy projector so she could sleep under stars in her bedroom, having remembered that Besim once told her that all life originates from stars. 1.73m. : I believe retail is going to go further to seamless transaction on the one end and absolutely completely experiential on the other. Horgan Name Meaning & Horgan Family History at Ancestry.com.au (She describes her mother as an iron fist in a velvet glove and the apple, it seems, has not fallen far.) The connection. Sharon Horgan, the Brutal Romantic Behind - The New Yorker Read about our approach to external linking. What percentage of the brands you sell do you act as the local affiliate for? So how much further does that go?. Photo: bcndp Flickr. More from WWD. Our ability to trade them into Meccas broader offers has been another silent winning lever. As we enter an exciting period of growth, we look forward . The most Horgan families were found in USA in 1920. There is a great humility to her, underpinned by great positivity., Horgan and NGV director Tony Ellwood. Petes job at BCG gave me real independence and the space to be an entrepreneur. Log In. I cant really be philanthropic, to the same degree, without Mecca firing on all cylinders.. As audacious as the goal may sound, dont bet against her, say those who know Horgan best. Horgan Name Meaning & Horgan Family History at Ancestry.com J.H. We verbalized our vision and purpose very early on. I dont wake up and say, Gosh, arent I successful, she says. We had to build it without being able to visit it once because we were in lockdown in Melbourne. B.C. See Photos. . She is reaching the giving-back stage, and so too is Mecca. John Horgan Quotes (Author of The End of Science) - Goodreads What I wanted was not being served by the established model., Mecca founder Jo Horgan believed there was a better way to sell cosmetics. Youre receiving the Beauty Inc Pete Born Impact Award. As youve grown, how have you maintained that agility? Mary Jo Horgan College Stats - sports-reference.com jo horgan family. "Sephora, in comparison, has 13 stores and a market share of less than 1%". It is a natural extension, she says, of Meccas commitment to educating staff; Horgan says the business spends about 4 per cent of annual revenue on education and training.