Tripadvisor performs checks on reviews. They do Not tag the lost items by room number. Now 278 on Tripadvisor: Gaylord Texan Resort & Convention Center, Grapevine. That's how we know our reviews come from real guests who have stayed at the property. As a Gold member, I was surprised my room was not available but my coworkers who does not have status ALL got theirs. They do Not tag the lost items by room number. If you booked through us and want to leave a review, please sign in first. Book by 10/13/19. We had one drink and left for dinner. I will start with the service bar none, exceptional! The wait was really long at the one breakfast spot open so we tried room service. If you do not valet, the parking is very far away. beautiful resort in the main level., The hotel is BEAUTIFUL, the service is STELLAR, and the room was VERY comfortable., Rooms were great and clean. Certain services and amenities may be reduced or unavailable as a result. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We returned to our room after one drink. Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests. Gaylord Texan Resort & Convention Center 1501 Gaylord Trail, Grapevine, Texas, USA, 76051 Tel: +1 817-778-1000 Dallas/Fort Worth International Airport Distance from Property: 6 Miles Phone Number: +1 972-973-8888 Visit Website Dallas Love Field Distance from Property: 20.8 Miles Phone Number: +1 214-670-6080 We were told because of being at 40% capacity. However, I must say that Zeppole and Old Hickory were up to the same superb standards that they had in 2013. It's important to note that we did not get an atrium room as requested, which probably would have been louder. The Gaylord Texan is a massive property that has tons of activities for all ages. The next morning, housekeeping woke us up trying to get in at 9:00. The pool water was pleasantly warm! Oh, and the rooms don't have microwaves which is a standard amenity in most hotels of this size/price range. Christmas Package Sale Extended: Save up to 20%! At check-in, we were asked questions about room location, preferences, etc that I did not realize my husband had already answered online (ie: he asked and paid for an atrium view which we were asked about again and did not receive, asked for extra pillows & towels and did not receive those either). Here at the Gaylord Texan, our team wants to provide nothing but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The staff speaks multiple languages, including English and Spanish. Simply incredible! Thanks! Hello. Add a spa package to your stay at Gaylord Texan. For all table reservations, call 817-778-2805 or email Cole.Maxwell@GaylordHotels.com Buy Tickets School's Out! Spectacular room with an atrium view. With the feedback you have provided, we are able to focus on the areas that need further improvement and recognize the areas that provided the top notch service we strive to achieve for all our guests. more. Price: The "ICE" exhibits were NOT included with your stay at the hotel, it is all extra. Military Appreciation Rate. 1501 Gaylord Trail, Grapevine, TX 76051, United States of America Rustic yet refined, the $120 million Vineyard Tower expansion at Gaylord Texan Resort & Convention Center boasts 303 luxury guest rooms, an outdoor terrace offering spectacular views of Lake Grapevine and 86,000 square feet of carpeted meeting space, including a 30,000-square-foot ballroom, 30,000 square feet of breakout space and 26,000 square feet of pre-function space. Check-in before your stay, receive instant alerts when the room is ready and check out by skipping the front desk. Gaylord Texan Resort & Convention Center: Nice, but overpriced - Read 5,250 reviews, view 3,643 photos, and find great deals for Gaylord Texan Resort & Convention Center at Tripadvisor Thanks! These parkas are calf-length, winter coats with hoods. Dear goodwimp, Thank you for taking the time to give us a review; we appreciate your honest feedback. Every possible amenity is taken care of. The three atriums of our Grapevine resort recreate various vibrant Texas environments. Here at the Gaylord Texan, our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay. Front desk had plenty of people around it however not to many were willing to help. Tripadvisor performs checks on reviews. Tickets | The Heist Escape Room | Gaylord Texan Tickets. From opening to closing time, we had a blast. Having a "great" time is subjective and having a "poor" time is also subjective to personality and "to each his/her own". We are sorry to hear this was not the case during your visit. The only way to leave a review is to first make a booking. I didnt see people. Thank you again for the review and we hope you will give us the opportunity to host you in the future. We were there when the Tornado came through. The hotel was decorated with the season /Fall. Starts From $24 . Washing their hands, talking, opening a jar (or something) in the bathroom. Overview Gallery Rooms Dining Spa & Fitness Water Park & Resort Pool Entertainment Events What to Expect. The most helpful contributions are detailed and help others make better decisions. Prices for cribs and extra beds aren't included in the total price. WiFi is available in the rooms and charges apply. Hotel Suites in Grapevine, TX | Gaylord Texan Resort & Convention Center Choose From a Variety of Spacious Gaylord Texan Rooms & Suites Accommodations A perfect location for your leisure or business needs in beautiful Grapevine, Texas. Booking.com. Live locally yet perfect for nice little vacation, Courtyard Dallas DFW Airport North/Grapevine, Holiday Inn Express & Suites DFW Airport - Grapevine, an IHG Hotel, Embassy Suites by Hilton Grapevine DFW Airport North, Residence Inn DFW Airport North/Grapevine, Fairfield Inn & Suites Dallas DFW Airport North / Grapevine. FOCUStec labs. The Gaylord Texan Resort is now part of the Marriott International family. When staying at the property, there is a resort fee per night. Limited availability and subject to blackout dates. To edit a review youve already submitted, contact our Customer Service team. Local restaurant dinner delivery service is also available. The outdoor pool was very nice as was the indoor. There are perks to that! Details Book Now This has been an incredibly frustrating experience and I would caution anyone considering staying, at the Gaylord to consider other options, as this is probably the worse customer service I have ever experienced. We ended up checking out early and going to Starbucks down the road. The beds were comfortable, check in was quick & easy. The only real negative is everything you do in your room/bathroom can be heard in the hall. Reviews are most valuable when they are original and unbiased. There is also a lot do around the resort. Please be assured your comments have been shared with our leadership team and will be reviewed and addressed internally. Public parking is available on site (reservation is not needed) and costs US$22 per day. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Something kinda weird, you had to lug your luggage through the doors and down a long walkway to the valets?? Book your restaurants a couple of months ahead! Gaylord T, Manager at Gaylord Texan Resort & Convention Center, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP. The Gaylord Texan Resort is located on Lake Grapevine, about halfway between Dallas and Fort Worth. They'll have to be paid for separately during your stay. So, just because you purchase a room and plan to eat within the resort, you might find yourself having to leave my family did for dinner. family walking together through Lone Star atrium, Couple having romantic dinner at Old Hickory Steak, Glass Cactus - Floor Space and Stage with brighter, Restaurant at Paradise Spring Family fun water, Snack Bar at Paradise Spring Family Fun water park, Family relaxing in a cabana at the Paradise Spring, Family dining outside of Cocoa Bean in the Lone St, Zeppole Coastal Italian - Pappardelle Pasta with L, Zeppole Coastal Italian - Roasted Chilean Seabass, Paradise Springs Family Water Park facilities, Lazy river at Paradise Springs Family Water Park, Lazy River Pool at Paradise Springs Family Water P, Child wade pool at Paradise Springs family fun wat, Lazy river at Paradise springs family fun water pa, Paradise Springs Family fun water park at night, Lawn chairs and lazy river at Paradise spring fami, Paradise Springs Family Water Park pool and waters, Paradise Springs Pool Structure Lifestyle, Paradise Springs - Kids Play Area/Water Park - TEM, Paradise Springs Pool Structure Architecture, Paradise Springs Resort Pool & Lazy River - Resort, Paradise Springs Resort Pool & Lazy River - Water, Little Girl sliding down a water slide at the Para, Paradise Springs Resort Pool & Lazy River - Family, Couple sitting in a pool at the paradise Spring fa, Family floating down a lazy river at the Paradise, Gaylord Texan Attractions: Legoland Discovery Cent, Hide & Seek Scavenger Hunt featuring Spookley the, Pirate & Princess Events - Outpost Invasion Captai, Gaylord Texan Boardroom with an Atrium View, Ballroom Meeting Space - Conference Setup. The Heist Escape Room. beautiful resort in the main level. Gaylord Texan, Check in was great - I arrived very early 9am, and they found a room for me which I was very grateful for. Dear MarthaM124, It was a pleasure hosting you and we appreciate the review. Couples in particular like the location they rated it 9.1 for a two-person trip. You deserve to go have a fun and memorable time. Contributions should be travel related. It is about 6 miles from DFW airport. there was a long line and we had to wait to get service even though there were plenty of people standing around. Calm cool and collective. Not good at all. assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where . Bed was comfortable but the in-room seating was minimal (1 office style chair and 1 upholstered chair) and very uncomfortable. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. Identify guest reservation needs and determine appropriate room type. Something went wrong please try again later. No dresser, only an open closet area inside the doorway area (accessible room) if in Dallas area would stay here again. Search over 2.9 million properties and 550 airlines worldwide. The only real negative is everything you do in your room/bathroom can be heard in the hall. ?I was so looking forward to this resort and was sadly, very disappointed. If you stayed at this property through Booking.com, you can write a review. Discover luxury in our two-bedroom Family Suites. I realized this while waiting for my room to be serviced. I will state if you read my reviews you will know I hate large properties. Gaylord Texan Resort & Convention Center Grapevine, Texas, United States 1 Rm, 2 Guests See All Grapevine Hotels Overview Full Review Photos Room Rates Amenities Map Pros Sprawling property with plenty of on-site activities Contemporary rooms with balconies and soft bedding Outdoor feel indoors, with beautiful gardens and a river . . The Texan offers a variety of hotel rooms. Ummm ok?He dropped our drinks off and did not come back for about 30 minutes, ensuring we did not have time for 2. Explore menu, see photos and read 1962 reviews: "Slow service, cheese tray was poor quality, lobster was undercooked" Old Hickory Steakhouse at The Gaylord Texan, Fine Dining Steakhouse cuisine. Cant wait to do it again, I got discount on room and park combo through Groupon . Each time, the food was delicious and arrived in about 30-40 minutes. Gaylord Texan is owned by Ryman Hospitality Properties (formerly known as Gaylord Entertainment Company . Picture Ops: PLENTY and a variety to choose from. Please be assured your comments have been shared with our leadership team and will be addressed internally to help improve our world class experience for all current and future guests.Thank you again for the review and we hope you will give us the opportunity to host you in the future.Gaylord Texan. she is still scared of elevator. and more! The room was not ready until almost 4:30pm. Everyone deserves a vacation. Does Gaylord Texan Resort & Convention Center have any great views? more. For the prices that you pay here I would expect better treatment and service. I also filled out my tax exempt form upon check in and got a note the next day stating I failed to. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Available for Marriott Bonvoy Members only. Guests can visit the spa to indulge in massages, body wraps, or facials, and Zeppole Coastal Italian serves dinner. Rooms: nice, but no microwave and pillows were not as nice as some cheaper hotels. We've sent you an email so you can confirm your subscription. They went the extra mile and split our salad and two plates. 1501 Gaylord Trl, Grapevine, TX, 76051 View in a map Main amenities Daily housekeeping Restaurant and 2 bars/lounges Full-service spa Indoor pool and lazy river Nightclub Breakfast available 24-hour fitness center Sauna Steam room Free use of bicycles Valet parking Self parking For families Children stay free Free cribs/infant beds Children's pool The Heist Escape Room. While there are plenty of family-friendly activities happening during the Christmas season at the Gaylord Texan, there are also some events for just adults. Cancellation and prepayment policies vary according to accommodations type. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. Job Number 23031598. Gaylord Texan Resort & Convention Center features a nightclub and puts you 0.2 mi (0.3 km) from Gaylord Texan Convention Center and 2.4 mi (3.8 km) from Grapevine Mills Mall. This is a one-of-a-kind resort sure to please and entertain everyone in your family. Booking.com does not accept responsibility or liability for any reviews or responses. The hotel is BEAUTIFUL, the service is STELLAR, and the room was VERY comfortable. Claim your listing for free to respond to reviews, update your profile and much more. If we find any, we delete them and, if necessary, take action against whoever is responsible. Your contribution should be yours. Check in/out is quick and room is nice, especially with a little balcony comes with nice view.The room does show a bit of age, however, everything is nice and clean, pretty much perfect.The reason of not 5 star is because it comes with price. Whether you're craving Texas barbecue, Italian, or Tex-Mex, Gaylord Texan Resort & Convention Center offers cuisine for everyone. Please see our partners for more details. Of the hotel restaurants, take note that they are ALL very expensive. It's a huge complex that's worth a visit, however I don't think if it's worth the money. Contributions should be appropriate for a global audience. I have called at least 5 times over the past 2+ months, with several of those times staying on hold for nearly an hour. Guests can choose from 6 restaurants at the Gaylord, including Old Hickory Steakhouse and the Italian fare of Zeppole. A huge negative was people talked loudly and echoed until at least 3am in the atrium. Apply for a Gaylord Texan Resort & Convention Center Banquets Houseperson job in Grapevine, TX. My only complaint, were the prices for most food and novelty items, higher than you would expect for a moderate hotel chain. Conveniently located restaurants include Tommy Tamale, Cafe Italia, and Oldwest Cafe. If you book a room. The staff is friendly and helpful. Walking around the hotel itself is fun, memorable and has a lot to see. Additional charges may apply. Each is equipped with cable TV, a coffee maker and a laptop safe box. Which popular attractions are close to Gaylord Texan Resort & Convention Center? Room service was prompt, they actually delivered the food within 30 mins! While most of the on-site stores and restaurants are a bit pricey, the Marketplace, Sundry Store, and Sushi Bar were very affordable. Back to top. Kids loved the pumpkin scavenger hunt. Only a customer who booked through Booking.com and stayed at a specific property can write a review. (Max: 8 total guests/room) -1 + Children (Max: 8 total guests/room) -0 + AGE OF CHILDREN (REQUIRED) Done. It is a very long walk from our room, 9470, to the convention center and lobby. If you have an older kid, you want to make sure to ask them what they are interested in first because the "grand scheme" of things is not as grand as the pictures show on line. Dear Carla H, It was a pleasure hosting you and we appreciate the review. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Treat yourself to a body wrap, a facial or a manicure/pedicure at the on-site spa. Thank you again for your review. Please see our partners for more details. We waited 15 minutes before getting up and going over to Texan Station. Loved the included amenities for the kids., The spacious rooms, value for my money. Here at the Gaylord Texan, our team wants to provide nothing, but the best hotel experience and we sincerely apologize that we fell short of that while you were with us. Here at the Gaylord Texan, our team wants to provide the best hotel experience. Book online using promo codes 1GC or Z97 or call 1-817-778-1000 in the U.S. Children 12 and above are considered adults at this property. 1687860|3,1674130|5,1683070,1691070|4,1687140,1691070,1687640,1680920|1,1687860,1685250,1653460,1674130|1,1674130,1687300,1680920,1686320,1682710,1691070|2,1687990, Gaylord Texan Resort and Convention Center (Resort), Grapevine (USA) Deals, Legoland Discovery Center Dallas Fort Worth, Personal or sensitive info (e.g. Full-Time. I ate two nights at the barbecue restaurant. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Our varied suites offer comfortable sofas and ergonomic workstations, all with convenient access to superb dining and entertainment options within our hotel. Our team checks each review posted on the site disputed by our community as not meeting our. Room types may vary. View this and more full-time & part-time jobs in Grapevine, TX on Snagajob. Room service skipped our room more than once, and to top it off, they knock our door before checkout time to hurry us out. Yes, guests often enjoy the park view available here. The charcuterie platter was the best I have ever seen! Our team strives to provide world class customer service and we always want each one of our guests to feel like they are taken care of in every aspect of their stay.